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To get support for Cloud Next Generation Firewall, see the following resources.
Get a Google support package
Google Cloud offers different support packages to meet different needs,
such as 24/7 coverage, phone support, and access to a technical support manager.
For more information, seeGoogle Cloud Customer Care support.
File bugs or feature requests
From the Cloud NGFW documentation, clickSend feedbacknear the
top right of the page or at the bottom of the page. This opens a feedback form.
Your comments are reviewed by the Cloud NGFW team.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-09-04 UTC."],[[["\u003cp\u003eGoogle Cloud offers various support packages tailored to different customer requirements, including 24/7 availability and access to a technical support manager.\u003c/p\u003e\n"],["\u003cp\u003eUsers can access the Google Cloud Customer Care support page for more details about their different support packages.\u003c/p\u003e\n"],["\u003cp\u003eFeedback and feature requests can be submitted directly from the Cloud NGFW documentation via a dedicated feedback form.\u003c/p\u003e\n"]]],[],null,["# Support for Cloud NGFW\n\nTo get support for Cloud Next Generation Firewall, see the following resources.\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs,\nsuch as 24/7 coverage, phone support, and access to a technical support manager.\nFor more information, see\n[Google Cloud Customer Care support](/support).\n\nFile bugs or feature requests\n-----------------------------\n\nFrom the Cloud NGFW documentation, click **Send feedback** near the\ntop right of the page or at the bottom of the page. This opens a feedback form.\nYour comments are reviewed by the Cloud NGFW team."]]
