Reference documentation and code samples for the Google Cloud Dialogflow V2 Client class HumanAgentHandoffConfig.
Defines the hand off to a live agent, typically on which external agent service provider to connect to a conversation.
Currently, this feature is not general available, please contact Google to get access.
Generated from protobuf message google.cloud.dialogflow.v2.HumanAgentHandoffConfig
Namespace
Google \ Cloud \ Dialogflow \ V2Methods
__construct
Constructor.
Parameters
Name
Description
data
array
Optional. Data for populating the Message object.
↳ live_person_config
↳ salesforce_live_agent_config
Google\Cloud\Dialogflow\V2\HumanAgentHandoffConfig\SalesforceLiveAgentConfig
Uses Salesforce Live Agent.
getLivePersonConfig
Uses LivePerson ( https://www.liveperson.com ).
hasLivePersonConfig
setLivePersonConfig
Uses LivePerson ( https://www.liveperson.com ).
Returns
Type
Description
$this
getSalesforceLiveAgentConfig
Uses Salesforce Live Agent.
Returns
Type
Description
hasSalesforceLiveAgentConfig
setSalesforceLiveAgentConfig
Uses Salesforce Live Agent.
Parameter
Name
Description
Returns
Type
Description
$this
getAgentService
Returns
Type
Description
string
