Reference documentation and code samples for the Google Cloud Dialogflow V2 Client class AgentCoachingInstruction.
Agent Coaching instructions that customer can configure.
Generated from protobuf message google.cloud.dialogflow.v2.AgentCoachingInstruction
Namespace
Google \ Cloud \ Dialogflow \ V2Methods
__construct
Constructor.
data
array
Optional. Data for populating the Message object.
↳ display_name
string
Optional. Display name for the instruction.
↳ display_details
string
Optional. The detailed description of this instruction.
↳ condition
string
Optional. The condition of the instruction. For example, "the customer wants to cancel an order". If the users want the instruction to be triggered unconditionally, the condition can be empty.
↳ agent_action
string
Optional. The action that human agent should take. For example, "apologize for the slow shipping". If the users only want to use agent coaching for intent detection, agent_action can be empty
↳ system_action
string
Optional. The action that system should take. For example, "call GetOrderTime with order_number={order number provided by the customer}". If the users don't have plugins or don't want to trigger plugins, the system_action can be empty
↳ duplicate_check_result
AgentCoachingInstruction\DuplicateCheckResult
Output only. Duplication check for the AgentCoachingInstruction.
↳ triggering_event
int
Optional. The event that should trigger this instruction. If UNSPECIFIED, the instruction triggering will be same as the generator's trigger_event.
getDisplayName
Optional. Display name for the instruction.
string
setDisplayName
Optional. Display name for the instruction.
var
string
$this
getDisplayDetails
Optional. The detailed description of this instruction.
string
setDisplayDetails
Optional. The detailed description of this instruction.
var
string
$this
getCondition
Optional. The condition of the instruction. For example, "the customer wants to cancel an order". If the users want the instruction to be triggered unconditionally, the condition can be empty.
string
setCondition
Optional. The condition of the instruction. For example, "the customer wants to cancel an order". If the users want the instruction to be triggered unconditionally, the condition can be empty.
var
string
$this
getAgentAction
Optional. The action that human agent should take. For example, "apologize for the slow shipping". If the users only want to use agent coaching for intent detection, agent_action can be empty
string
setAgentAction
Optional. The action that human agent should take. For example, "apologize for the slow shipping". If the users only want to use agent coaching for intent detection, agent_action can be empty
var
string
$this
getSystemAction
Optional. The action that system should take. For example, "call GetOrderTime with order_number={order number provided by the customer}". If the users don't have plugins or don't want to trigger plugins, the system_action can be empty
string
setSystemAction
Optional. The action that system should take. For example, "call GetOrderTime with order_number={order number provided by the customer}". If the users don't have plugins or don't want to trigger plugins, the system_action can be empty
var
string
$this
getDuplicateCheckResult
Output only. Duplication check for the AgentCoachingInstruction.
hasDuplicateCheckResult
clearDuplicateCheckResult
setDuplicateCheckResult
Output only. Duplication check for the AgentCoachingInstruction.
$this
getTriggeringEvent
Optional. The event that should trigger this instruction.
If UNSPECIFIED, the instruction triggering will be same as the generator's trigger_event.
setTriggeringEvent
Optional. The event that should trigger this instruction.
If UNSPECIFIED, the instruction triggering will be same as the generator's trigger_event.
$this
