An Actor represents an entity that performed an action. For
example, an actor could be a user who posted a comment on a
support case, a user who uploaded an attachment, or a service
account that created a support case.
Attributes
Name
Description
display_name
str The name to display for the actor. If not
provided, it is inferred from credentials
supplied during case creation. When an email is
provided, a display name must also be provided.
This will be obfuscated if the user is a Google
Support agent.
email
str The email address of the actor. If not provided, it is
inferred from the credentials supplied during case creation.
When a name is provided, an email must also be provided. If
the user is a Google Support agent, this is obfuscated.
This field is deprecated. Useusernameinstead.
google_support
bool Output only. Whether the actor is a Google
support actor.
username
str Output only. The username of the actor. It
may look like an email or other format provided
by the identity provider. If not provided, it is
inferred from the credentials supplied. When a
name is provided, a username must also be
provided. If the user is a Google Support agent,
this will not be set.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-28 UTC."],[],[],null,["# Class Actor (0.1.19)\n\nVersion latestkeyboard_arrow_down\n\n- [0.1.19 (latest)](/python/docs/reference/support/latest/google.cloud.support_v2.types.Actor)\n- [0.1.18](/python/docs/reference/support/0.1.18/google.cloud.support_v2.types.Actor) \n\n Actor(mapping=None, *, ignore_unknown_fields=False, **kwargs)\n\nAn Actor represents an entity that performed an action. For\nexample, an actor could be a user who posted a comment on a\nsupport case, a user who uploaded an attachment, or a service\naccount that created a support case."]]
