Page Summary
-
A
LoadAdErrorobject is provided when an ad fails to load, containing details about the failure. -
The
LoadAdErrorobject provides information such as the error's domain, code, message, and underlying cause. -
For errors from the
com.google.admob(iOS) orcom.google.android.gms.ads(Android) domains, the error message can be used to find detailed explanations and solutions in the AdMob help center.
When an ad fails to load, a failure callback is called which provides a LoadAdError
object.
The following code snippet retrieves error information when an ad fails to load:
public
void
OnAdFailedToLoad
(
LoadAdError
error
)
{
// Gets the domain from which the error came.
string
domain
=
error
.
GetDomain
();
// Gets the error code. See
// https://developers.google.com/admob/android/reference/com/google/android/gms/ads/AdRequest
// and https://developers.google.com/admob/ios/api/reference/Enums/GADErrorCode
// for a list of possible codes.
int
code
=
error
.
GetCode
();
// Gets an error message.
// For example "Account not approved yet". See
// https://support.google.com/admob/answer/9905175 for explanations of
// common errors.
string
message
=
error
.
GetMessage
();
// Gets the cause of the error, if available.
AdError
underlyingError
=
error
.
GetCause
();
// All of this information is available via the error's toString() method.
Debug
.
Log
(
"Load error string: "
+
error
.
ToString
());
// Get response information, which may include results of mediation requests.
ResponseInfo
responseInfo
=
error
.
GetResponseInfo
();
Debug
.
Log
(
"Response info: "
+
responseInfo
.
ToString
());
}
This information can be used to more accurately determine what caused the ad
load to fail. In particular, for errors under the domain com.google.admob
on
iOS and com.google.android.gms.ads
on Android, the GetMessage()
can be
looked up in this help center
article
for a more detailed
explanation and possible actions that can be taken to resolve the issue.

