As your organization's administrator, you can use Apps reports to review trends or see an overview of administrative information. The reports generate a series of charts and graphs that display information for all users in your domains. To view user-level data instead, go to Check user or admin activity .
Step 1: Open your Apps report
- Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
- In the Admin console, go to Menu Reporting Apps Reportschoose a report.
Requires having the Reports administrator privilege.
Step 2: Understand Apps report data
Notes:
- Depending on which Google Workspace edition you have, you may not have access to all of the following reports.
- Admin status is no longer available in reports. To view admin information in your Google Admin console (at admin.google.com), go to Account > Admin Roles > View Adminsnext to the relevant role. To view roles assigned to a specific user, you can also access admin information at Directory > Users > User > Admin Roles and privileges or use the API .
User’s account status ( Active, Blocked, or Suspended)
- A blocked user has violated the Terms of Service . Our system automatically suspends the user and marks them as Abusive. For more information, you can contact support .
- A suspended user has an account that has been temporarily disabled by an administrator. As an administrator, you can suspend a user temporarily without deleting the domain profile or associated information, such as documents and presentations. Suspended users can't sign in until an administrator restores a suspended user .
Note: The Activeuser account status includes soft-deleted users.
| Report type | Description |
|---|---|
| Total emails | Total number of emails stored by all users in your domains |
| Inbound email: Delivery | Total number of inbound messages (delivered, rerouted, rejected) received by your users from senders outside your organization's associated domains |
| Inbound email: Spam | Number of inbound messages tagged as spam, shown as a fraction of total inbound messages |
| Inbound email: Encryption | Number of inbound-encrypted messages, shown as a fraction of total inbound messages |
| Outbound email: Delivery | Number of outbound-delivered messages (delivered, rerouted, rejected), shown as a fraction of total outbound messages |
| Outbound email: Encryption | Number of outbound-Transport Layer Security (TLS)-encrypted messages, shown as a fraction of total outbound messages |
To learn more about inbound and outbound email messages in reports, go to Definitions for inbound, outbound, and internal mail .
| Report type | Description |
|---|---|
| Active classes | Number of classes that had activity (submissions, grades, comments, or posts) in the last 14 days. |
| Posts created | Total number of posts created by teachers and students. |
| Classes created | Number of classes created. |
| Report type | Description |
|---|---|
| User activity | Number of active users during a specified time period (1 day, 7 days, or 30 days), query volume, and search sessions through the Cloud Search Query API listed by search applications. |
| Data source | Number of items being served and items listed by status for Cloud Search data sources. |
Metrics definitions include "added." This differs from previous metrics because it counts when "addition" events occur. Addition type events include creating a file, uploading, untrashing, or transferring ownership. This activity gets reported regardless of the final state of the item. Multiple addition events to the same file do not increment the count.
Number of external files shared by users in the domain with the following breakdowns:
- Public—Files that are made publicly available
- Anyone with link—Files made available to anyone with the link
- Outside domain—Files shared explicitly with individuals or groups outside the domain
Number of internal files shared by users in your domain with the following breakdowns:
- Anyone in domain shares—Files that are shared with anyone in the domain
- Anyone in domain with link shares—Files that are shared with anyone in the domain with a link
- Within domain shares—Files that are shared explicitly with a user or group within the domain
- Private shares—Files that aren't shared
Number of files in Drive added by users in the domain with the following breakdowns:
- Google documents added—Number of text documents added
- Google spreadsheets added—Number of spreadsheets added
- Google presentations added—Number of presentations added
- Google form added—Number of forms added
- Google drawings added—Number of Google Drawing files added
- Other types added—Number of non-Google files added
Total number of active Drive users in the domain, tracked daily over the most recent month. The number is incremented during the month as more users become active.
- Click a specific date to see the cumulative number of users who accessed Drive from the beginning of the month up to that date.
- The active user count resets on the first day of each month.
| Report type | Description |
|---|---|
| Active users | Number of active users during a specified time period (1 day, 7 days, or 30 days) |
| Report type | Description |
|---|---|
| Created rooms | Total number of conversation rooms created by users, including group conversations and spaces. Note: This has been replaced by the Created Spacesreport, and will be removed on July 1, 2025. Learn more |
| Active rooms | Total number of conversation rooms that are active, including group conversations and spaces. Note: This has been replaced by the Active spaces by messages sent report, and will be removed on July 1, 2025. Learn more |
| Active users | Number of users that have sent or read a message in Google Chat Note: This has been replaced by the User activity report, and will be removed on July 1, 2025. Learn more |
| Messages posted | Number of messages posted in Chat by users Note: This has been replaced by the Messages sent report, and will be removed on July 1, 2025. Learn more |
| User activity | Number of users categorized by their level of activity in chat, including reading, sending, or reacting to messages |
| Messages sent | Number of messages posted in Chat by your organization’s users |
| Messages by conversation type, 1-day | Number of messages sent by your organization’s users categorized by conversation type, including messages to spaces, direct messages, and messages to groups |
| Messages by attachment status, 1-day | Number of messages sent by your organization’s users with or without attachments |
| Messages by type, 1-day | Number of messages sent by your organization’s users broken down by type, including regular, voice, or video messages, and huddles |
| Messages by external user status | Number of messages sent by your organization’s users in conversations with users external to your organization. Messages posted in spaces that allow external users are considered external messages. |
| Active spaces by messages sent | Total number of chat spaces with messages sent in the specified period of time |
| Created spaces | Total number of chat spaces created by your organization’s users |
| Report type | Description |
|---|---|
| Total active users | Total number of users in your domain who have used Google Voice |
| Total licensed users | Total number of users with a Voice license |
| Total call duration | Total number of minutes used for all Voice calls |
| Total outbound calls | Total number of outgoing calls from Voice |
| Total inbound calls | Total number of incoming calls to Voice |
| Total calls | Total number of all calls, both incoming and outgoing, using Voice |
| Total outbound messages | Total number of outgoing text messages from Voice |
| Total inbound messages | Total number of incoming text messages to Voice |
| Total messages | Total number of all text messages, both incoming and outgoing, using Voice |
Step 3: Change the data you see in the chart
- Open your report as described in Step 1 .
- At the bottom of the chart, check the data you want to see.
- To see data for a specific day, point at any point in the chart.
Step 4: Change the data you see in reports
- Open your report as previously described.
- Click Manage Reports.
- To remove data from the report, next to the data name, click.
- To add data to the report, next to Add new column, click the Down arrow and select options from the list.
- To rearrange data, drag items to new locations.
- Click Save.
Step 5: Export your report data
You can export your Apps report data to a Google Sheet or as a CSV file.
- Open your report as described in Step 1 .
- At the bottom of the chart, check the box next to each piece of data you want to export.
- In the top-right corner of the report, click Download.
- Select the format of the download.
- Click Download.
You can export up to 210,000 cells. The maximum number of rows depends on the number of columns you select.
