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Why this issue is happening
One or more of your products uses a group attribute and some required attributes included in that group are missing. In order for this attribute to be valid, you must submit all of the required attributes included in that group.
For example, let’s say you’ve provided the availability [availability]
attribute for a product and have submitted a value of preorder
(preorder) or backorder
(backorder) to indicate that the product is not currently in stock, but will be in the future. In order to do this, you must also provide an availability date using the availability date [availability_date]
attribute to indicate to the customer when the product will become available.
Likewise, if you’d like to run a sale on one of your products, you must submit not only the sale price effective date [sale_price_effective_date]
, to indicate when the sale will begin, but also the sale price [sale_price]
attribute to indicate what the sale price is. Providing a sale price requires that you also provide the original price using the price [price]
attribute.
How to fix your issue
To resolve this issue, check the product data for the affected product(s) and ensure that the missing attribute has been provided for any products that require group attributes.
Fix products one by one directly in Merchant Center
Navigate to Productsin Merchant Center, then select the Needs attentiontab.
Use the filtericon
above the table to find all products affected by your issue.
Click on the title of the product you want to fix, then click Editproduct.
Add valid values for any required group attributes.
Select Save.
Fix multiple products at once
Navigate to Productsin Merchant Center, then select the Needs attentiontab.
Use the filtericon
above the table to find all products affected by your issue.
Select the Downloadicon
to download a list (.csv) of all affected products for all issues or this particular issue.
Cross reference the downloaded list with your product data, and add valid values for any required group attributes.
Reupload your corrected product data to Merchant Center using your chosen upload method.
Next steps
After making the requested changes, check that you’ve fixed the issue by making sure it’s no longer listed on the “Needs attention” page.
Keep in mind: It may take some time for your change to be reflected on the “Needs attention” page.
