There seems to be much confusion about beveled glass. Most people will call us, order a glass table top, and say, "Just bevel the edge". We have come to realize, that most people don't really know what that means. So, let's clear things up. Beveled glass table edges became popular in the 80's, and that term has lingered well into this millennium. With a beveled edge, the indent edge can be ordered to specifications, usually 2 inch is the maximum. (See images below). A flat polished edge is simply a polished glass edge, yes, that simple. A pencil polish is a half round polished edge. You guessed it, like a pencil. Beveled is usually the most expensive, followed by pencil polishes, and the flat is the least expensive. Hope this clears things up.

Beveled Glass Edge

 Flat Polished Glass Edge

 Pencil Polished Glass Edge

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Check out this sweet custom frameless glass shower with the cut out counter that we installed last week. Of course, most of the glass shower doors we order and install are a bit more basic than this, but if you have an idea, talk to us, we love to get creative. Great work Phil and Spencer!

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This is the question people are posed with when getting a window repaired. Perhaps this has happened to you. You clean your window, inside, then out, but it still looks hazy. You realize the filmy haze lies between the panes of your dual pane window. You call a glass company and they tell you they can take it apart, clean it and put it back together for you today. Sounds great, right? What they aren't telling you is that without performing the work in a hermetic enviornment (which means super, super clean! free of dust, lint, and finger prints), and being properly sealed, it is likely that you will see such items in your glass and the seal will probably fail again. 

At THE ROCK Glass & Mirror Company, we believe in doing things right the first time, even if it takes a little longer. We order all dual pane glass units from a factory in Phoenix that performs the work in the proper environment to ensure your glass is 100% clean. Then they seal the glass unit, not once, but twice. Because of this, is does take about a week, but it also allows us to warranty the seal on your glass unit for LIFE. We prefer to do things "the right way" even if it takes a little longer. As our company motto states "We don't cut corners, or take short cuts, and good enough isn't even close." To watch a video of dual pane units being made in the factory, go to our Window Repair page.  We hope this helps you understand the dual pane window repair process better, and you can feel confident about how you choose to repair your window.

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Your dual pane window seems to have moisture between the panes of glass. Do you repair or replace your window? There has always been much confusion in this area for most people. Since  I've always been a fan of a good analogy to help explain things, here we go. When your car break downs, no matter what make or model, or how old, your car can be repaired.  Replacing the battery, the brakes, a belt, or your windshield, is “repairing” your car. Even t hough you “replaced” a part, ultimately you “repaired” your car.

Windows are no different. A window is made up of many different “parts” - crank handles, rollers, sashes, frame, spacers, and of course, glass. All of which, are parts that can be replaced, whereby repairing the window.

Back to the dual pane unit that has moisture between the panes - What to do? repair or replace your window? If you answered, repair, you are correct. Even though we will "replace" the dual pane glass unit or "part" we are technically repairing your window. 

So, in what circumstances would you want to REPLACE your window? If, as we stated earlier, your window can always be repaired. Back to the car analogy...have you ever had an older car that needed so many repairs, you thought, "Maybe I should just get a new car instead of repairing my old car?" Same thing with windows. And just like getting a nice, fancy, comfortable, and, of course stylish, new car, window are the same way. New windows are more energy efficient, they open and close easily, and of course, they look nice and new. (Check out our window replacement page for more about how to select new windows, and to see our before/after photo gallery. Visit our window repair page for more about repairing your window.)

To repair or replace? That is the question. And only you can answer that. In most case, a repair is the best approach, but if you have older windows, you may want to consider a window replacement. If you want a little advice or a free estimate, just give us a call. Oh, and by the way, when you repair your dual pane window glass with us, it comes with a lifetime warranty against seal failure!

BEFORE - Old Metal Windows AFTER - New Vinyl Windows!

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As the owner of a small business, for years I struggled with “price matching.” If you offer a low price guarantee, do people translate your product or service as inferior, or of poor quality, or even worse...cheap? 

Since 1998 , I have always made sure we have been very competitively priced, but we have never made an official statement of a low price guarantee for fear of giving the wrong impression of our products and service. Now that it is common place for people to read our 5 star reviews prior to a purchase, and the fact that we recently have increased our dual pane warranty from 10 years to a LIFETIME warranty (try to find that anywhere else!), we now feel more confident in providing customers with an official LOWEST PRICE GUARANTEE. We hope this will give people the added assurance of knowing for sure they have been quoted the lowest price that is always backed with top notch products, warranties, and outstanding service. 

So, to answer the question we started with, "Lowest price guaranteed - What does that really mean?" It means, if you show us a lower price, we'll beat it by 10%. AND we will not compromise on the quality of products or the service we provide. Period. 

That goes for everything we do. Whether you have broken glass, and are in need of a window repair, or are looking for a complete window replacement .If it’s a frameless shower door , or frameless tub enclosure to replace that old shower curtain. From commercial plate glass, to replacement glass for your patio table, a mirror for your bathroom, or glass for a picture frame - we guarantee the absolute lowest price on everything we sell, big or small. 

One of our recent shower door projects - nice work Phil and Spencer!

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I have found this topic causes a bit of confusion. Sometimes when people hear the words Frameless Shower Door they assume there will be no frame - at all. The difference between a Framed Shower Door, and what we refer to as a Semi-Frameless shower door is - the door itself. 

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Happy New Year to all! The question today is "What home improvement item have you been putting off that you will finally do in 2014?" Replace those old windows?, or finally turn your bathroom into a spa and replace that old ugly shower curtain with a nice frameless shower door? We decided to kick off 2014 with a little help for you. We have 20% OFF installation coupons on our website right now, shower doors, windows, and glass. We wish you all the best in achieving your home improvement goals this year, and remember estimates are always FREE.

  BEFORE Window Replacement

AFTER Window Replacement

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It's November 18th, and we have started a blog! We are very excited to start conversations with you about "All Things GLASS". We'll be blogging about the questions our techs hear from customers while they are working on windows and shower doors. We'll also show you some of the great work our guys are doing by showing you before and after pictures of glass installs. We'll show you what's popular in terms of glass shower door styles, answer many common questions, plus lots more! If you have any questions, comments, and anything you want to discuss, please comment below, or call us directly. Thanks everyone, we'll be back soon!

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