Shipping And Returns

United Plastics - ABN : 811 476 78794

Shipping

All items ship to street addresses via our couriers

Items are shipped within 1-3 working days (usually same day or next day) upon verification of your payment
If upon dispatch there is found to be a stock shortage, we will inform you asap

As a rule (unless requested otherwise) dispatch will send you what they have and backorder the balance
Should this be the case, your back ordered items will be shipped to you freight free, once they are in store

Once your order is shipped we will notify you via email

Returns

Pleasecontact us via email at sales@unitedplastics.com.au before returning any items to us

We will email you a Return Authorization Form (RA Form) - please complete the form and email it back to us - dispatch will be made aware which items are being returned

Shipping and handling fees are not refundable

Kindly ensure that returned items are in a neat condition and in the original packaging

It is the customer's responsibility for all shipping charges on returning items unless it was our fault
for example - if we sent you the wrong items

Goods wrongly sent by us must be returned within 7 days of receipt in the original packaging

We will send your replacement goods to you freight free if it was us that made the mistake

The customer is responsible for proper packaging of RA returns

All warranties will be void on items that are insufficiently or inadequately packaged

Should returned items are determined to be physically damaged they will be returned to the customer as is at the customer's expense


Please contact our friendly and experienced online staff for further information