Friendly staff and they have great coffee! Thanks to Bigby for making our time at the hospital a little better

had to tell the guy at the register 3 times my order, he was too busy on his phone and giggling with girls making the food, after 10 minutes of waiting the girl yelling out a sandwich so this...

I ordered large extra hot soy latte with coconut flavor. I got not the full size of large cup (3/4) with NO foam at all, burning hot (I have the same order at Starbucks always), and no flavor and...

You'd think the staff in the hospital would be kinder given the fact they work with our staff on the frontlines and hurting families but they aren't and they have a lot of hidden charges so be...

Just no. This place is so beyond awful and has progressively gotten way worse over the 4 years I have been at Henry Ford. The people are rude and very mean at times. That's not saying I haven't...