I have been a customer (first and foremost) and rep of Karmaloop for years and I have never experience any issues with items, customer service, or returns. Karmaloop admittedly had some warehouse...

Took my money and held onto it for 3 weeks. Even though they never had the product. Had to loop in CEO to get a refund.

I've used Karmaloop here and there for over a decade, since about 2006. Back in the day I'd get my items delivered in a reasonable timeframe for an acceptable price. Nowadays, I've had more than...

10 days just to ship a package is unacceptable. Then had to wait another 5 for shipping? Never buy from them ever again. Horrible.

Absolutely terrible customer service. Probably the worst online store on the planet. Stay away from this clothing company. 16 days to process an order. Not even a sorry.