Ytel, a leading cloud communications software provider supporting businesses worldwide. Ytel is 1 of 432 registered telephone carriers handling over 30 million outbound and inbound communications daily on a company owned network (SAS70/SSAE16 SOC 1 compliant). With over 15 years of industry experience Ytel provides customers with enterprise level communication solutions and customer service that trends 20% higher than the industry average (source: Zendesk). Cloud Contact Center™ X5 ushers in an era of software power and sophistication never before seen in a cloud contact center, which completely redefines efficiency, agent productivity, and improved key performance indicators (KPIs). A multi-channel communications platform that gives agents both inbound and outbound capabilities in multiple mediums that work seamlessly together. Benefits - Scale from 5 to 1,000's of agents instantly - Feature rich and fully customized contact center - Over 100 integrations with industry leading software companies - Company owned network (SAS70/SSAE16 compliant security) Small Business Dialer SimpleDial is a entry level turnkey small business dialer. Don't let the words "entry level" fool you. They have more to do with flat rate pricing than power. With SimpleDial, a single agent can make up to 500 calls in an hour while never having to worry about additional usage costs. Benefits - Unlimited minutes to the US and Canada - Up to 500 calls per hour - Easy to use interface
