Collect PingOne Advanced Identity Cloud logs
This document explains how to ingest PingOne Advanced Identity Cloud logs to Google Security Operations using Google Cloud Storage. PingOne Advanced Identity Cloud is an identity and access management platform that provides authentication, authorization, and user management capabilities for cloud-based applications.
Before you begin
Ensure that you have the following prerequisites:
- A Google SecOps instance
- A GCP project with Cloud Storage API enabled
- Permissions to create and manage GCS buckets
- Permissions to manage IAM policies on GCS buckets
- Permissions to create Cloud Run services, Pub/Sub topics, and Cloud Scheduler jobs
- Privileged access to PingOne Advanced Identity Cloud tenant
Get PingOne API key and tenant FQDN
- Sign in to the Advanced Identity Cloud admin console.
- Click the user icon > Tenant Settings.
- On the Global Settingstab, click Log API Keys.
- Click New Log API Key, provide a name for the key.
- Click Create Key.
- Copy and save the
api_key_idandapi_key_secretvalues in a secure location. Theapi_key_secretvalue is not displayed again. - Click Done.
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Go to Tenant Settings > Details, and find your tenant FQDN (for example,
example.tomcat.pingone.com).
Create Google Cloud Storage bucket
- Go to the Google Cloud Console .
- Select your project or create a new one.
- In the navigation menu, go to Cloud Storage > Buckets.
- Click Create bucket.
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Provide the following configuration details:
Setting Value Name your bucket Enter a globally unique name (for example, pingone-aic-logs)Location type Choose based on your needs (Region, Dual-region, Multi-region) Location Select the location (for example, us-central1)Storage class Standard (recommended for frequently accessed logs) Access control Uniform (recommended) Protection tools Optional: Enable object versioning or retention policy -
Click Create.
Create service account for Cloud Run function
The Cloud Run function needs a service account with permissions to write to GCS bucket and be invoked by Pub/Sub.
Create service account
- In the GCP Console, go to IAM & Admin > Service Accounts.
- Click Create Service Account.
- Provide the following configuration details:
- Service account name: Enter
pingone-aic-collector-sa. - Service account description: Enter
Service account for Cloud Run function to collect PingOne Advanced Identity Cloud logs.
- Service account name: Enter
- Click Create and Continue.
- In the Grant this service account access to projectsection, add the following roles:
- Click Select a role.
- Search for and select Storage Object Admin.
- Click + Add another role.
- Search for and select Cloud Run Invoker.
- Click + Add another role.
- Search for and select Cloud Functions Invoker.
- Click Continue.
- Click Done.
These roles are required for:
- Storage Object Admin: Write logs to GCS bucket and manage state files
- Cloud Run Invoker: Allow Pub/Sub to invoke the function
- Cloud Functions Invoker: Allow function invocation
Grant IAM permissions on GCS bucket
Grant the service account write permissions on the GCS bucket:
- Go to Cloud Storage > Buckets.
- Click your bucket name.
- Go to the Permissionstab.
- Click Grant access.
- Provide the following configuration details:
- Add principals: Enter the service account email (for example,
pingone-aic-collector-sa@PROJECT_ID.iam.gserviceaccount.com). - Assign roles: Select Storage Object Admin.
- Add principals: Enter the service account email (for example,
- Click Save.
Create Pub/Sub topic
Create a Pub/Sub topic that Cloud Scheduler will publish to and the Cloud Run function will subscribe to.
- In the GCP Console, go to Pub/Sub > Topics.
- Click Create topic.
- Provide the following configuration details:
- Topic ID: Enter
pingone-aic-trigger. - Leave other settings as default.
- Topic ID: Enter
- Click Create.
Create Cloud Run function to collect logs
The Cloud Run function is triggered by Pub/Sub messages from Cloud Scheduler to fetch logs from PingOne Advanced Identity Cloud API and writes them to GCS.
- In the GCP Console, go to Cloud Run.
- Click Create service.
- Select Function(use an inline editor to create a function).
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In the Configuresection, provide the following configuration details:
Setting Value Service name pingone-aic-collectorRegion Select region matching your GCS bucket (for example, us-central1)Runtime Select Python 3.12or later -
In the Trigger (optional)section:
- Click + Add trigger.
- Select Cloud Pub/Sub.
- In Select a Cloud Pub/Sub topic, choose the Pub/Sub topic (
pingone-aic-trigger). - Click Save.
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In the Authenticationsection:
- Select Require authentication.
- Check Identity and Access Management (IAM).
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Scroll down and expand Containers, Networking, Security.
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Go to the Securitytab:
- Service account: Select the service account (
pingone-aic-collector-sa).
- Service account: Select the service account (
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Go to the Containerstab:
- Click Variables & Secrets.
- Click + Add variablefor each environment variable:
Variable Name Example Value Description GCS_BUCKETpingone-aic-logsGCS bucket name GCS_PREFIXpingone-aic/logsPrefix for log files STATE_KEYpingone-aic/logs/state.jsonState file path AIC_TENANT_FQDNexample.tomcat.pingone.comTenant FQDN AIC_API_KEY_IDyour-api-key-idAPI key ID AIC_API_SECRETyour-api-key-secretAPI key secret SOURCESam-everything,idm-everythingComma-separated log sources (see note below) PAGE_SIZE500Records per page MAX_PAGES20Maximum pages per run LOOKBACK_SECONDS3600Initial lookback period -
In the Variables & Secretssection, scroll to Requests:
- Request timeout: Enter
600seconds (10 minutes).
- Request timeout: Enter
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Go to the Settingstab:
- In the Resourcessection:
- Memory: Select 512 MiBor higher.
- CPU: Select 1.
- In the Resourcessection:
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In the Revision scalingsection:
- Minimum number of instances: Enter
0. - Maximum number of instances: Enter
100(or adjust based on expected load).
- Minimum number of instances: Enter
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Click Create.
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Wait for the service to be created (1-2 minutes).
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After the service is created, the inline code editoropens automatically.
Add function code
- Enter mainin Function entry point
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In the inline code editor, create two files:
- First file: main.py:
import functions_framework from google.cloud import storage import json import os import urllib3 from datetime import datetime , timezone import time # Initialize HTTP client with timeouts http = urllib3 . PoolManager ( timeout = urllib3 . Timeout ( connect = 5.0 , read = 30.0 ), retries = False , ) # Initialize Storage client storage_client = storage . Client () @functions_framework . cloud_event def main ( cloud_event ): """ Cloud Run function triggered by Pub/Sub to fetch logs from PingOne Advanced Identity Cloud API and write to GCS. Args: cloud_event: CloudEvent object containing Pub/Sub message """ # Get environment variables bucket_name = os . environ . get ( 'GCS_BUCKET' ) prefix = os . environ . get ( 'GCS_PREFIX' , 'pingone-aic/logs' ) state_key = os . environ . get ( 'STATE_KEY' , 'pingone-aic/logs/state.json' ) fqdn = os . environ . get ( 'AIC_TENANT_FQDN' , '' ) . strip ( '/' ) api_key_id = os . environ . get ( 'AIC_API_KEY_ID' ) api_key_secret = os . environ . get ( 'AIC_API_SECRET' ) sources = [ s . strip () for s in os . environ . get ( 'SOURCES' , 'am-everything,idm-everything' ) . split ( ',' ) if s . strip ()] page_size = min ( int ( os . environ . get ( 'PAGE_SIZE' , '500' )), 1000 ) max_pages = int ( os . environ . get ( 'MAX_PAGES' , '20' )) lookback_seconds = int ( os . environ . get ( 'LOOKBACK_SECONDS' , '3600' )) if not all ([ bucket_name , fqdn , api_key_id , api_key_secret ]): print ( 'Error: Missing required environment variables' ) return try : # Get GCS bucket bucket = storage_client . bucket ( bucket_name ) # Load state state = load_state ( bucket , state_key ) state . setdefault ( 'sources' , {}) summary = [] for source in sources : last_ts = state [ 'sources' ] . get ( source , {}) . get ( 'last_ts' ) res = fetch_source ( bucket , prefix , fqdn , api_key_id , api_key_secret , source , last_ts , page_size , max_pages , lookback_seconds ) if res . get ( 'newest_ts' ): state [ 'sources' ][ source ] = { 'last_ts' : res [ 'newest_ts' ]} summary . append ( res ) # Save state save_state ( bucket , state_key , state ) print ( f 'Successfully processed logs: { json . dumps ( summary ) } ' ) except Exception as e : print ( f 'Error processing logs: { str ( e ) } ' ) raise def load_state ( bucket , key ): """Load state from GCS.""" try : blob = bucket . blob ( key ) if blob . exists (): state_data = blob . download_as_text () return json . loads ( state_data ) except Exception as e : print ( f 'Warning: Could not load state: { str ( e ) } ' ) return { 'sources' : {}} def save_state ( bucket , key , state ): """Save state to GCS.""" try : blob = bucket . blob ( key ) blob . upload_from_string ( json . dumps ( state , separators = ( ',' , ':' )), content_type = 'application/json' ) except Exception as e : print ( f 'Warning: Could not save state: { str ( e ) } ' ) def fetch_source ( bucket , prefix , fqdn , api_key_id , api_key_secret , source , last_ts , page_size , max_pages , lookback_seconds ): """Fetch logs for a specific source.""" base_url = f "https:// { fqdn } /monitoring/logs" now = time . time () begin_time = bounded_begin_time ( last_ts , now , lookback_seconds ) params = { 'source' : source , '_pageSize' : str ( page_size ), '_sortKeys' : 'timestamp' , 'beginTime' : begin_time } headers = { 'x-api-key' : api_key_id , 'x-api-secret' : api_key_secret } pages = 0 written = 0 newest_ts = last_ts cookie = None while pages < max_pages : if cookie : params [ '_pagedResultsCookie' ] = cookie # Build query string query_parts = [ f " { k } = { v } " for k , v in params . items ()] query_string = '&' . join ( query_parts ) url = f " { base_url } ? { query_string } " # Make request with retry logic data = http_get_with_retry ( url , headers ) # Write page to GCS write_page ( bucket , prefix , data , source ) # Process results results = data . get ( 'result' ) or data . get ( 'results' ) or [] for item in results : t = item . get ( 'timestamp' ) or item . get ( 'payload' , {}) . get ( 'timestamp' ) if t and ( newest_ts is None or t > newest_ts ): newest_ts = t written += len ( results ) cookie = data . get ( 'pagedResultsCookie' ) pages += 1 if not cookie : break return { 'source' : source , 'pages' : pages , 'written' : written , 'newest_ts' : newest_ts } def http_get_with_retry ( url , headers , timeout = 60 , max_retries = 5 ): """Make HTTP GET request with retry logic.""" attempt = 0 backoff = 1.0 while True : try : response = http . request ( 'GET' , url , headers = headers , timeout = timeout ) if response . status == 429 and attempt < max_retries : # Rate limited - check for X-RateLimit-Reset header reset_header = response . headers . get ( 'X-RateLimit-Reset' ) if reset_header : delay = max ( 1 , int ( reset_header ) - int ( time . time ())) else : delay = int ( backoff ) print ( f 'Rate limited, waiting { delay } seconds' ) time . sleep ( delay ) attempt += 1 backoff *= 2 continue if 500 < = response . status < 600 and attempt < max_retries : print ( f 'Server error { response . status } , retrying in { backoff } seconds' ) time . sleep ( backoff ) attempt += 1 backoff *= 2 continue if response . status != 200 : raise Exception ( f 'HTTP { response . status } : { response . data . decode ( "utf-8" ) } ' ) return json . loads ( response . data . decode ( 'utf-8' )) except Exception as e : if attempt < max_retries : print ( f 'Request failed: { str ( e ) } , retrying in { backoff } seconds' ) time . sleep ( backoff ) attempt += 1 backoff *= 2 continue raise def write_page ( bucket , prefix , payload , source ): """Write a page of logs to GCS.""" ts = datetime . now ( timezone . utc ) blob_name = f " { prefix } / { ts . strftime ( '%Y/%m/ %d /%H%M%S' ) } -pingone-aic- { source } .json" blob = bucket . blob ( blob_name ) blob . upload_from_string ( json . dumps ( payload , separators = ( ',' , ':' )), content_type = 'application/json' ) print ( f 'Wrote logs to { blob_name } ' ) def bounded_begin_time ( last_ts , now , lookback_seconds ): """Calculate begin time bounded by 24 hour limit.""" twenty_four_h_ago = now - 24 * 3600 if last_ts : try : # Parse ISO timestamp t_struct = time . strptime ( last_ts [: 19 ] + 'Z' , '%Y-%m- %d T%H:%M:%SZ' ) t_epoch = int ( time . mktime ( t_struct )) except Exception : t_epoch = int ( now - lookback_seconds ) begin_epoch = max ( t_epoch , int ( twenty_four_h_ago )) else : begin_epoch = max ( int ( now - lookback_seconds ), int ( twenty_four_h_ago )) return time . strftime ( '%Y-%m- %d T%H:%M:%SZ' , time . gmtime ( begin_epoch ))- Second file: requirements.txt:
functions - framework == 3 .* google - cloud - storage == 2 .* urllib3 > = 2.0 . 0 -
Click Deployto save and deploy the function.
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Wait for deployment to complete (2-3 minutes).
Create Cloud Scheduler job
Cloud Scheduler will publish messages to the Pub/Sub topic at regular intervals, triggering the Cloud Run function.
- In the GCP Console, go to Cloud Scheduler.
- Click Create Job.
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Provide the following configuration details:
Setting Value Name pingone-aic-collector-hourlyRegion Select same region as Cloud Run function Frequency 0 * * * *(every hour, on the hour)Timezone Select timezone (UTC recommended) Target type Pub/Sub Topic Select the Pub/Sub topic ( pingone-aic-trigger)Message body {}(empty JSON object) -
Click Create.
Schedule frequency options
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Choose frequency based on log volume and latency requirements:
Frequency Cron Expression Use Case Every 5 minutes*/5 * * * *High-volume, low-latency Every 15 minutes*/15 * * * *Medium volume Every hour0 * * * *Standard (recommended) Every 6 hours0 */6 * * *Low volume, batch processing Daily0 0 * * *Historical data collection
Test the integration
- In the Cloud Schedulerconsole, find your job (
pingone-aic-collector-hourly). - Click Force runto trigger the job manually.
- Wait a few seconds.
- Go to Cloud Run > Services.
- Click the function name (
pingone-aic-collector). - Click the Logstab.
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Verify the function executed successfully. Look for the following:
Fetching logs from YYYY-MM-DDTHH:MM:SS+00:00 to YYYY-MM-DDTHH:MM:SS+00:00 Page 1: Retrieved X events Wrote logs to gs://bucket-name/prefix/logs_YYYYMMDD_HHMMSS.json Successfully processed X records -
Go to Cloud Storage > Buckets.
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Click your bucket name (
pingone-aic-logs). -
Navigate to the prefix folder (
pingone-aic/logs/). -
Verify that a new
.jsonfile was created with the current timestamp.
If you see errors in the logs:
- HTTP 401: Check API credentials in environment variables
- HTTP 403: Verify account has required permissions
- HTTP 429: Rate limiting - function will automatically retry with backoff
- Missing environment variables: Check all required variables are set
Retrieve the Google SecOps service account
Google SecOps uses a unique service account to read data from your GCS bucket. You must grant this service account access to your bucket.
Get the service account email
- Go to SIEM Settings > Feeds.
- Click Add New Feed.
- Click Configure a single feed.
- In the Feed namefield, enter a name for the feed (for example,
PingOne Advanced Identity Cloud). - Select Google Cloud Storage V2as the Source type.
- Select PingOne Advanced Identity Cloudas the Log type.
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Click Get Service Account. A unique service account email is displayed, for example:
chronicle - 12345678 @chronicle - gcp - prod . iam . gserviceaccount . com -
Copy this email address for use in the next step.
Grant IAM permissions to the Google SecOps service account
The Google SecOps service account needs Storage Object Viewerrole on your GCS bucket.
- Go to Cloud Storage > Buckets.
- Click your bucket name (
pingone-aic-logs). - Go to the Permissionstab.
- Click Grant access.
- Provide the following configuration details:
- Add principals: Paste the Google SecOps service account email.
- Assign roles: Select Storage Object Viewer.
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Click Save.
Configure a feed in Google SecOps to ingest PingOne Advanced Identity Cloud logs
- Go to SIEM Settings > Feeds.
- Click Add New Feed.
- Click Configure a single feed.
- In the Feed namefield, enter a name for the feed (for example,
PingOne Advanced Identity Cloud). - Select Google Cloud Storage V2as the Source type.
- Select PingOne Advanced Identity Cloudas the Log type.
- Click Next.
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Specify values for the following input parameters:
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Storage bucket URL: Enter the GCS bucket URI with the prefix path:
gs://pingone-aic-logs/pingone-aic/logs/-
Replace:
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pingone-aic-logs: Your GCS bucket name. -
pingone-aic/logs/: Optional prefix/folder path where logs are stored.
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Source deletion option: Select the deletion option according to your preference:
- Never: Never deletes any files after transfers (recommended for testing).
- Delete transferred files: Deletes files after successful transfer.
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Delete transferred files and empty directories: Deletes files and empty directories after successful transfer.
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Maximum File Age: Include files modified in the last number of days. Default is 180 days.
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Asset namespace: The asset namespace .
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Ingestion labels: The label to be applied to the events from this feed.
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Click Next.
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Review your new feed configuration in the Finalizescreen, and then click Submit.
Need more help? Get answers from Community members and Google SecOps professionals.

