[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],[],[[["\u003cp\u003eAccess and filter a list of your Insights conversations based on specific characteristics.\u003c/p\u003e\n"],["\u003cp\u003eBulk import and analyze up to 10,000 conversations via the API using Google Cloud Storage.\u003c/p\u003e\n"],["\u003cp\u003eLeverage Agent Assist data analysis using sample queries in BigQuery.\u003c/p\u003e\n"],["\u003cp\u003eReceive notifications for completed Insights events with Cloud Pub/Sub.\u003c/p\u003e\n"],["\u003cp\u003eUtilize topic modeling to discover call drivers within conversations between agents and end-users.\u003c/p\u003e\n"]]],[],null,["# How-to guides\n\nAnalyzing call center transcription data\n\n- [### List conversations\n List your Insights conversations, and filter them by certain\n characteristics.](/contact-center/insights/docs/list-conversations-api)\n- [### Bulk import conversations using the API\n Import up to 10000 conversations from a Google Cloud Storage bucket.](/contact-center/insights/docs/ingest-conversations-api)\n- [### Bulk analyze conversations using the API\n Analyze multiple conversations in bulk.](/contact-center/insights/docs/bulk-analyze-api)\n- [### Query Agent Assist metrics from BigQuery\n Sample queries to analyze Agent Assist data in BigQuery.](/contact-center/insights/docs/agent-assist-metrics)\n- [### Enable Dialogflow runtime integration\n View your Agent Assist or Virtual Agents data in Insights.](/contact-center/insights/docs/enable-dialogflow-runtime-integration)\n- [### Enable Cloud Pub/Sub notifications\n Receive notifications each time a Insights event completes.](/contact-center/insights/docs/pub-sub)\n- [### Specify a time-to-live (TTL) on conversation data\n Specify an expiration time to automatically delete conversation data.](/contact-center/insights/docs/ttl)\n- [### Query metrics\n Query metrics about the conversation data that you have in Insights.](/contact-center/insights/docs/query-metrics-api)\n- [### Topic modeling\n Discover topics (call drivers) in conversations between contact center\n agents and end-users.](/contact-center/insights/docs/topic-modeling-overview)"]]
