Sla

SLA for the case or alert.

JSON representation
{ "expirationTime" : string , "criticalExpirationTime" : string , "expirationStatus" : enum ( `SlaExpirationStatus` ) , "remainingTimeSinceLastPause" : integer }

Fields
`expirationTime`	`string ( int64 format)` Required. SLA expiration time in unix format as milliseconds. Old prop: SlaExpiration.
`criticalExpirationTime`	`string ( int64 format)` Required. SLA critical expiration time in unix format as milliseconds, old prop: SlaCriticalExpiration.
`expirationStatus`	`enum ( SlaExpirationStatus )` Output only. SLA expiration status.
`remainingTimeSinceLastPause`	`integer` Output only. Remaining time since last pause.

SlaExpirationStatus

SLA status.

Enums
`SLA_EXPIRATION_STATUS_UNSPECIFIED`	Unspecified SLA status.
`PASSED_DUE`	SLA has passed due.
`OPEN_SLA`	SLA is open.
`NO_SLA`	SLA is not set.
`CRITICAL_EXPIRED`	SLA is critical and has expired.
`PAUSED`	SLA is paused.

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Last updated 2025-08-25 UTC.

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