GoToMeeting cloud application

You must be signed in as a  super administrator  for this task.

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for GoToMeeting

Here's how to set up single sign-on (SSO) via SAML for the GoToMeeting application.

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console .

    Sign in using an account with super administrator privileges  (does not end in @gmail.com).

  2. In the Admin console, go to Menu  Apps Web and mobile apps.
  3. Click Add app Search for apps.
  4. Enter GoToMeetingin the search field.
  5. In the search results, hover over the GoToMeetingSAML app and click Select
  6. On the Google Identity Provider detailspage:
    • Copy and save the SSO URLand Entity ID.
    • Download the Certificate.
  7. Click Continue.
  8. On the  Service provider details, click Continue.
  9. (Optional) To map Google directory attributes to the corresponding app attributes, in the Attribute Mappingwindow:
    1. Click Add Mapping.
    2. Click Select fieldselect a Google directory attribute.
    3. For  App attributes, enter the corresponding app attribute.
  10. (Optional) To enter group names that are relevant for this app:
    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the service provider’s corresponding groups attribute name.

    Regardless of how many group names you enter, the SAML response will include only groups that a user is a member of (directly or indirectly). For more information, go to  About group membership mapping .

  11. On the Attribute mappingpage, click  Finish.
Step 2: Set up GoToMeeting as a SAML 2.0 service provider (SP)
  1. Open a new incognito browser window.
  2. Sign in to https://organization.logmeininc.com with your organization's GoToMeeting administrator account.
  3. Go to the Identity providertab.
  4. From the How would you like to configure your SAML IDP?dropdown, select Manual.
  5. Click the POSTradio button in the Sign-out bindingfield.
  6. In the S ign-in page URLfield, enter the SSO URL you copied in Step 1 above.
  7. Click the POSTradio button in the sign-in bindingfield.
  8. In the Verification certificatefield, enter the X.509 Certificate you downloaded in Step 1.
  9. In the Identity Provider Entity IDfield, enter the Entity ID you copied in Step 1.
  10. Click Save.
Step 3: Enable the GoToMeeting app
  1. Sign in to your Google Admin console .

    Sign in using an account with super administrator privileges  (does not end in @gmail.com).

  2. In the Admin console, go to Menu  Apps Web and mobile apps.
  3. Select   GotoMeeting.
  4. Click  User access.
  5. To turn a service on or off for everyone in your organization, click  On for everyoneor  Off for everyone, and then click  Save.

  6. (Optional) To turn a service on or off for an organizational unit:
    1. At the left, select the organizational unit.
    2. To change the Service status, select  Onor  Off.
    3. Choose one:
      • If the Service status is set to  Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to  Overridden, either click Inheritto revert to the same setting as its parent, or click  Saveto keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure .
  7. To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access .
  8. Ensure that your GoToMeeting user account email IDs match with those in your Google domain.
Step 4: Verify that the SSO is working

GoToMeeting supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console .

    Sign in using an account with super administrator privileges  (does not end in @gmail.com).

  2. In the Admin console, go to Menu  Apps Web and mobile apps.
  3. Select  GoToMeeting.
  4. At the top left, click Test SAML login

    GoToMeeting should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Close all browser windows.
  2. Open the GoToMeeting webpage and attempt to sign in. You should be automatically redirected to the Google sign in page.
  3. Enter your sign in credentials.
  4. After your sign in credentials are authenticated you will be automatically redirected back to GoToMeeting.
Step 5: Set up auto-provisioning


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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