Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class SmartReplyData.
Agent Assist Smart Reply data.
Generated from protobuf message google.cloud.contactcenterinsights.v1.SmartReplyData
Namespace
Google \ Cloud \ ContactCenterInsights \ V1Methods
__construct
Constructor.
data
array
Optional. Data for populating the Message object.
↳ reply
string
The content of the reply.
↳ confidence_score
float
The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
↳ metadata
array| Google\Protobuf\Internal\MapField
Map that contains metadata about the Smart Reply and the document from which it originates.
↳ query_record
string
The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
getReply
The content of the reply.
string
setReply
The content of the reply.
var
string
$this
getConfidenceScore
The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
float
setConfidenceScore
The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
var
float
$this
getMetadata
Map that contains metadata about the Smart Reply and the document from which it originates.
setMetadata
Map that contains metadata about the Smart Reply and the document from which it originates.
$this
getQueryRecord
The name of the answer record.
Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
string
setQueryRecord
The name of the answer record.
Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
var
string
$this
