[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-09-04 UTC."],[],[],null,["# Google Cloud Contact Center Insights V1 Client - Class CallAnnotation (2.3.3)\n\nVersion latestkeyboard_arrow_down\n\n- [2.3.3 (latest)](/php/docs/reference/cloud-contact-center-insights/latest/V1.CallAnnotation)\n- [2.3.2](/php/docs/reference/cloud-contact-center-insights/2.3.2/V1.CallAnnotation)\n- [2.2.1](/php/docs/reference/cloud-contact-center-insights/2.2.1/V1.CallAnnotation)\n- [2.1.1](/php/docs/reference/cloud-contact-center-insights/2.1.1/V1.CallAnnotation)\n- [2.0.1](/php/docs/reference/cloud-contact-center-insights/2.0.1/V1.CallAnnotation)\n- [1.9.5](/php/docs/reference/cloud-contact-center-insights/1.9.5/V1.CallAnnotation)\n- [1.8.0](/php/docs/reference/cloud-contact-center-insights/1.8.0/V1.CallAnnotation)\n- [1.7.1](/php/docs/reference/cloud-contact-center-insights/1.7.1/V1.CallAnnotation)\n- [1.6.2](/php/docs/reference/cloud-contact-center-insights/1.6.2/V1.CallAnnotation)\n- [1.5.0](/php/docs/reference/cloud-contact-center-insights/1.5.0/V1.CallAnnotation)\n- [1.4.1](/php/docs/reference/cloud-contact-center-insights/1.4.1/V1.CallAnnotation)\n- [1.3.0](/php/docs/reference/cloud-contact-center-insights/1.3.0/V1.CallAnnotation)\n- [1.2.1](/php/docs/reference/cloud-contact-center-insights/1.2.1/V1.CallAnnotation)\n- [1.1.0](/php/docs/reference/cloud-contact-center-insights/1.1.0/V1.CallAnnotation)\n- [1.0.3](/php/docs/reference/cloud-contact-center-insights/1.0.3/V1.CallAnnotation) \nReference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class CallAnnotation.\n\nA piece of metadata that applies to a window of a call.\n\nGenerated from protobuf message `google.cloud.contactcenterinsights.v1.CallAnnotation`\n\nNamespace\n---------\n\nGoogle \\\\ Cloud \\\\ ContactCenterInsights \\\\ V1\n\nMethods\n-------\n\n### __construct\n\nConstructor.\n\n### getInterruptionData\n\nData specifying an interruption.\n\n### hasInterruptionData\n\n### setInterruptionData\n\nData specifying an interruption.\n\n### getSentimentData\n\nData specifying sentiment.\n\n### hasSentimentData\n\n### setSentimentData\n\nData specifying sentiment.\n\n### getSilenceData\n\nData specifying silence.\n\n### hasSilenceData\n\n### setSilenceData\n\nData specifying silence.\n\n### getHoldData\n\nData specifying a hold.\n\n### hasHoldData\n\n### setHoldData\n\nData specifying a hold.\n\n### getEntityMentionData\n\nData specifying an entity mention.\n\n### hasEntityMentionData\n\n### setEntityMentionData\n\nData specifying an entity mention.\n\n### getIntentMatchData\n\nData specifying an intent match.\n\n### hasIntentMatchData\n\n### setIntentMatchData\n\nData specifying an intent match.\n\n### getPhraseMatchData\n\nData specifying a phrase match.\n\n### hasPhraseMatchData\n\n### setPhraseMatchData\n\nData specifying a phrase match.\n\n### getIssueMatchData\n\nData specifying an issue match.\n\n### hasIssueMatchData\n\n### setIssueMatchData\n\nData specifying an issue match.\n\n### getChannelTag\n\nThe channel of the audio where the annotation occurs. For single-channel\naudio, this field is not populated.\n\n### setChannelTag\n\nThe channel of the audio where the annotation occurs. For single-channel\naudio, this field is not populated.\n\n### getAnnotationStartBoundary\n\nThe boundary in the conversation where the annotation starts, inclusive.\n\n### hasAnnotationStartBoundary\n\n### clearAnnotationStartBoundary\n\n### setAnnotationStartBoundary\n\nThe boundary in the conversation where the annotation starts, inclusive.\n\n### getAnnotationEndBoundary\n\nThe boundary in the conversation where the annotation ends, inclusive.\n\n### hasAnnotationEndBoundary\n\n### clearAnnotationEndBoundary\n\n### setAnnotationEndBoundary\n\nThe boundary in the conversation where the annotation ends, inclusive.\n\n### getData"]]