- I am seeing different dimensions or metrics than expected in my generated report.
-
If you're seeing different dimensions or metrics in a brand new report created in the API, we recommend that you use the Display & Video 360 interface to build the desired report first to guarantee that you're using the intended filters and metrics values .
If you continue to have issues or are seeing dimensions or metrics change on an existing report, fill out our support form .
- I am seeing the data reported for a specific day change over time.
-
Display & Video 360 can update data for up to 31 days to make sure reports are as accurate as possible. Read more in the Display & Video 360 Help Center .
If you still believe there is an issue, use the contact form to reach out to Display & Video 360 product support.
- I am seeing a discrepancy between expected data and data in my generated report.
-
The reports generated using the Bid Manager API use the same generation process as those generated using the Display & Video 360 interface. If the filters, dimensions and metrics used by the report are all correct, use the contact form to reach out to Display & Video 360 product support.
Data discrepancy in reports
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Last updated 2025-08-28 UTC.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-28 UTC."],[[["\u003cp\u003eDisplay & Video 360 reports may show unexpected dimensions or metrics, data changes over time (up to 31 days), and potential discrepancies between expected and generated data.\u003c/p\u003e\n"],["\u003cp\u003eTo build new reports accurately, start by creating them in the Display & Video 360 interface before using the API to ensure correct filter and metric values are used.\u003c/p\u003e\n"],["\u003cp\u003eData in Display & Video 360 reports can be updated for up to 31 days for accuracy, and discrepancies between expected and generated data can be addressed through the provided contact form.\u003c/p\u003e\n"],["\u003cp\u003eFor existing reports with issues or ongoing discrepancies, Display & Video 360's support form or contact form should be utilized for assistance.\u003c/p\u003e\n"]]],["When creating a new report via the API, use the Display & Video 360 interface to build it first, ensuring correct filters and metrics. If issues persist with new or existing reports, use the support form. Data in reports can update for up to 31 days. For discrepancies between expected and reported data, verify report settings and contact product support if issues remain.\n"],null,["# Data discrepancy in reports\n\nI am seeing different dimensions or metrics than expected in my generated report.\n\n: If you're seeing different dimensions or metrics in a brand new report created\n in the API, we recommend that you [use the Display \\& Video 360 interface to\n build the desired report](/bid-manager/guides/scheduled-reports/best-practices#build_new_reports_in_the_ui_first) first to guarantee that you're using\n the intended [filters and metrics values](/bid-manager/reference/rest/current/filters-metrics).\n\n If you continue to have issues or are seeing dimensions or metrics change on\n an existing report, fill out our [support form](/bid-manager/support/contact).\n\nI am seeing the data reported for a specific day change over time.\n\n: Display \\& Video 360 can update data for up to 31 days to make sure reports are as\n accurate as possible. Read more in the [Display \\& Video 360 Help Center](//support.google.com/displayvideo/answer/6110224).\n\n If you still believe there is an issue, use the [contact form](//support.google.com/displayvideo/contact/nghelp_contact_form)\n to reach out to Display \\& Video 360 product support.\n\nI am seeing a discrepancy between expected data and data in my generated report.\n\n: The reports generated using the Bid Manager API use the same generation process\n as those generated using the Display \\& Video 360 interface. If the filters,\n dimensions and metrics used by the report are all correct, use the [contact\n form](//support.google.com/displayvideo/contact/nghelp_contact_form) to reach out to Display \\& Video 360 product support."]]
