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2004.12.17
カテゴリ： general
I had three meeting today.
I was rewrite some documents but I wasn’t sure what I was doing…
I sometimes found myself to read the same line for more than three times.
I hope I finished all my tasks completely.
By the way, one of my coworker who is in the sales division came to me in the morning.
He gave me a memo and said “please call her!”
I didn’t understand what he was saying so I read the memo.
It said “You had a call from Miss -----. She wants you to call her back and to explain one of our product IN ENGLISH!!!”
Here is a good example of a problem of Japanese companies.
There are many good sales clerk but they don’t have a confident of communicating in English, even though the most of them had experiences in staying abroad.
Yes, they are so called “KIKOKU-SHIJO”
I really wanted to help him, but I’m not a sales clerk, so I didn’t have a confident of explaining our products.
I suppose I can explain them if our clients ask me questions but I don’t know how to explain them to make our products much more attractive.
Finally, one of our sales clerks did this huge task.
I was listening and I was deeply impressed by his explanation.
It was quite easy for listener to understand and, this was quite unexpected, it sounded he made quite good relationship with her.
He kept talking up beat, and sometimes he was laughing.
If I were him, I would keep explaining and didn’t let her to have a chance to ask any questions.
I know it isn't customer friendly at all!
And we all must learn English communication skills, just in case!
I was rewrite some documents but I wasn’t sure what I was doing…
I sometimes found myself to read the same line for more than three times.
I hope I finished all my tasks completely.
By the way, one of my coworker who is in the sales division came to me in the morning.
He gave me a memo and said “please call her!”
I didn’t understand what he was saying so I read the memo.
It said “You had a call from Miss -----. She wants you to call her back and to explain one of our product IN ENGLISH!!!”
Here is a good example of a problem of Japanese companies.
There are many good sales clerk but they don’t have a confident of communicating in English, even though the most of them had experiences in staying abroad.
Yes, they are so called “KIKOKU-SHIJO”
I really wanted to help him, but I’m not a sales clerk, so I didn’t have a confident of explaining our products.
I suppose I can explain them if our clients ask me questions but I don’t know how to explain them to make our products much more attractive.
Finally, one of our sales clerks did this huge task.
I was listening and I was deeply impressed by his explanation.
It was quite easy for listener to understand and, this was quite unexpected, it sounded he made quite good relationship with her.
He kept talking up beat, and sometimes he was laughing.
If I were him, I would keep explaining and didn’t let her to have a chance to ask any questions.
I know it isn't customer friendly at all!
And we all must learn English communication skills, just in case!
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Last updated
2004.12.18 00:27:03
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