Refund policy

Online & Phone Purchases ONLY
If up to 30 days of purchasing your product from our Online website or over the phone with a Sales Agent, you decide you don't want it, contact us and we will start a claim. Once approved we will issue a return authorization number and you can send it back. We'll gladly refund your money (less shipping and return fees) Machine must be in New and working order 

Additional Deductions will be applied on non-working, dirty, missing or damaged merchandise/parts. This return policy does not applyto any product that has been altered, abused, is completely used, has not had proper maintenance or assembly, or is otherwise damaged due to negligence. Returned merchandise must be in new, unused condition and include the original box and/or packaging with all documents and tags included. Shipping expense is not refundable nor reimbursable for any reason. Items will be returned at your expense. The returned item must be insured for full purchase price. Merchandise will not be accepted for return unless authorized. Please call 608-216-9521 for a Return Authorization Number and the correct shipping address.

* This does not apply to Road Legal vehicles. All Sales are Final on Road Legal Machines  

** Credit Card processing fees are charged to us when an order is placed and are non refundable for us from the processor in the even of a cancelation or refund. Be advised that The processing fee's are non refundable for our customers on their orders.

*** Shipping is non - refundable 

    A restocking fee of 22% will be applied for returns of all other items returned.

    Credit Card processing fees are non refundable for us and non refundable for our customers.

    A restocking fee And shipping charges will be applied to all refused items without authorization. 608-240-9250

    Refunds

    All credit card refunds can take 5-10 business days from the date of return for the credit card processor to issue the credit to your issuing bank account/credit card.

    Return Shipping

    Return shipping charges are the responsibility of the customer for any reason. Our Shipping Department can help obtain shipping quotes for you and help schedule freight, or you can work out getting the machine back to us on your own

    Returning Finance Purchases

    For all Affirm Finance Purchases: Due to the nature of the finance agreement between this finance company and the customer, all Sales are Final. 

    Storefront Showroom Purchases

    * Shop Locations* ALL SALES ARE FINAL. Sales that are made in our storefronts Showrooms with our Sales Staff are Final on all machines.