Troubleshooting licenses

This document shows you how to resolve issues related to importing and migrating virtual machine (VM) instances to Compute Engine that have a misapplied license.

For example, learn how to resolve issues with a VM that has an on-demand license instead of a bring your own license (BYOL). For information about the different types of licenses, see About licenses .

Mitigate incorrect license imports or migrations

If you tried to import or migrate a VM into Compute Engine with a BYOL or BYOS license, but the VM's license string is not appended with byol or byos , then your license was not successfully imported or migrated with the VM.

To resolve this issue, do one of the following depending on how you imported or migrated the VM:

• If you imported the VM using the gcloud compute instances import command or the Cloud Build API, import the VM again, and specify the --os flag with the byol version of the OS.

• If you imported the VM using the gcloud beta compute machine-images import command , import the VM again, and specify the --byol flag .

• If you imported the VM using the gcloud beta compute images import command , import the VM again, and specify the --byol flag .

• If you migrated the VM using Migrate to Virtual Machines, contact Cloud Customer Care to help you resolve the issue. For more information, see Getting support with Cloud Customer Care .

What's next

• Learn how to view and append license strings