Micro Focus ITSMA
Integration version: 5.0
Overview
Configure Micro Focus ITSMA integration in Google Security Operations
For detailed instructions on how to configure an integration in Google SecOps, see Configure integrations .
Actions
Create Incident
Description
Create a new incident.
Parameters
| Parameters | Type | Default Value | Description | 
|---|---|---|---|
|   
Display Label | String | N/A | The display label of the incident. | 
|   
Description | String | N/A | The description of the incident. | 
|   
Impact Score | String | N/A | The impact scope of the incident. | 
|   
Urgency | String | N/A | The urgency of the incident. | 
|   
Service ID | String | N/A | The ID of the category of the incident. | 
Run On
This action runs on all entities.
Action Results
Entity Enrichment
N/A
Insights
N/A
Script Result
| Script Result Name | Value Options | Example | 
|---|---|---|
|   
incident_id | N/A | N/A | 
JSON Result
  N 
 / 
 A 
 
 
Ping
Description
Test Connectivity.
Parameters
N/A
Use cases
N/A
Run On
This action runs on all entities.
Action Results
Entity Enrichment
N/A
Insights
N/A
Script Result
| Script Result Name | Value Options | Example | 
|---|---|---|
|   
is_success | True/False | is_success:False | 
JSON Result
  N 
 / 
 A 
 
 
Update Incident
Description
Update an existing incident
Parameters
| Parameter | Type | Default Value | Description | 
|---|---|---|---|
|   
Incident ID | String | N/A | The ID of the incident. | 
|   
Display Label | String | N/A | The updated display label of the incident. | 
|   
Description | String | N/A | The updated description of the incident. | 
|   
Impact Score | String | N/A | The updated impact score of the incident. | 
|   
Urgency | String | N/A | The updated urgency of the incident. | 
|   
Service ID | String | N/A | The updated ID of the category of the incident. | 
Use cases
N/A
Run On
This action runs on all entities.
Action Results
Entity Enrichment
N/A
Insights
N/A
Script Result
| Script Result Name | Value Options | Example | 
|---|---|---|
|   
is_succeed | True/False | is_succeed:False | 
JSON Result
  N 
 / 
 A 
 
 
Update Incident External Status
Description
Update the external status for an incident.
Parameters
| Parameter | Type | Default Value | Description | 
|---|---|---|---|
|   
Incident ID | String | N/A | The ID of the incident. | 
|   
Status | String | N/A | The updated external status of the incident. | 
Use cases
N/A
Run On
This action runs on all entities.
Action Results
Entity Enrichment
N/A
Insights
N/A
Script Result
| Script Result Name | Value Options | Example | 
|---|---|---|
|   
is_succeed | True/False | is_succeed:False | 
JSON Result
  N 
 / 
 A 
 
 
Need more help? Get answers from Community members and Google SecOps professionals.

