Some products and features are in the process of being renamed. Generative playbook and flow features are also being migrated to a single consolidated console. Seethe details.
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Dialogflow API requests and responses can optionally be logged toCloud loggingfor your agent.
You can also control theregionin which these logs are stored.
Enable Cloud logging
To enable or disable Cloud logging for your agent,
see the logging options in theagent's general settings.
Viewing Cloud logs
Once you enable Cloud logging for an agent,
you can browse these logs using theCloud Logs Explorer.
The following is a partial list of log entry titles used by Dialogflow:
Dialogflow Request
Dialogflow Response
Dialogflow webhook request
Dialogflow webhook response
Dialogflow webhook error
Request and response log entries have ajsonPayloadfield in the JSON format.
The content of this payload resembles the structure
of like-named Dialogflow API REST requests and responses as defined inDialogflow reference documentation.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-09-04 UTC."],[[["\u003cp\u003eDialogflow API requests and responses can be optionally logged to Cloud Logging for your agent, which can be enabled or disabled in the agent's general settings.\u003c/p\u003e\n"],["\u003cp\u003eOnce enabled, logs can be viewed using the Cloud Logs Explorer, and log entry titles include Dialogflow Request, Response, webhook request, webhook response, and webhook error.\u003c/p\u003e\n"],["\u003cp\u003eThe content of the \u003ccode\u003ejsonPayload\u003c/code\u003e field within request and response log entries resembles the structure of corresponding Dialogflow API REST requests and responses.\u003c/p\u003e\n"],["\u003cp\u003eBy default, Dialogflow Cloud log entries are routed to the global _Default logs bucket, but they can be directed to a region-specific bucket to meet data residency requirements.\u003c/p\u003e\n"],["\u003cp\u003eIf a Dialogflow response is too big, the \u003ccode\u003eQueryResult.diagnosticInfo\u003c/code\u003e field is omitted from the Cloud logging logs, and at most 500 turns will be logged per conversation.\u003c/p\u003e\n"]]],[],null,["# Cloud logging\n\nDialogflow API requests and responses can optionally be logged to\n[Cloud logging](/logging/docs)\nfor your agent.\nYou can also control the\n\n[region](/dialogflow/cx/docs/concept/region)\n\nin which these logs are stored.\n\nEnable Cloud logging\n--------------------\n\nTo enable or disable Cloud logging for your agent,\nsee the logging options in the\n\n[agent's general settings](/dialogflow/cx/docs/concept/agent#settings-general).\n\n\nViewing Cloud logs\n------------------\n\nOnce you enable Cloud logging for an agent,\nyou can browse these logs using the\n[Cloud Logs Explorer](/logging/docs/view/logs-explorer-interface).\n\nLog format\n----------\n\nFor detailed information on the log format, see\n[Log entry structure](/logging/docs/api/platform-logs#structure).\n\nThe following is a partial list of log entry titles used by Dialogflow:\n\n- Dialogflow Request\n- Dialogflow Response\n- Dialogflow webhook request\n- Dialogflow webhook response\n- Dialogflow webhook error\n\nRequest and response log entries have a `jsonPayload` field in the JSON format. The content of this payload resembles the structure of like-named Dialogflow API REST requests and responses as defined in [Dialogflow reference documentation](/dialogflow/cx/docs/reference).\n\nRegionalization\n---------------\n\nBy default, Dialogflow Cloud log entries are routed to the\n[_Default logs bucket](/logging/docs/buckets),\nwhich is global.\nIf you have data residency requirements for your project,\nyou can route your logs to a region-specific logs bucket.\nFor instructions, see\n[regionalizing your project's logs using logs buckets](/logging/docs/regionalized-logs).\n| **Note:** When redirecting log sinks, you can use \n| `LOG_ID(\"dialogflow-runtime.googleapis.com/requests\")` for filtering Dialogflow Cloud logs.\n\nLimitations\n-----------\n\nIf Dialogflow response exceeds the Cloud logging log entry size\n[limit](/logging/quotas), the `QueryResult.diagnosticInfo` field is not included\nin the logs.\n\nAt most 500 turns will be logged for each conversation."]]
