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Resource: Comment
A comment associated with a support case.
Case comments are the primary way for Google Support to communicate with a user who has opened a case. When a user responds to Google Support, the user's responses also appear as comments.
Output only. The time when the comment was created.
Uses RFC 3339, where generated output will always be Z-normalized and uses 0, 3, 6 or 9 fractional digits. Offsets other than "Z" are also accepted. Examples:"2014-10-02T15:01:23Z","2014-10-02T15:01:23.045123456Z"or"2014-10-02T15:01:23+05:30".
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-05 UTC."],[],[],null,["# REST Resource: cases.comments\n\nResource: Comment\n-----------------\n\nA comment associated with a support case.\n\nCase comments are the primary way for Google Support to communicate with a user who has opened a case. When a user responds to Google Support, the user's responses also appear as comments."]]
Resource: Comment
A comment associated with a support case.
Case comments are the primary way for Google Support to communicate with a user who has opened a case. When a user responds to Google Support, the user's responses also appear as comments.
name
string
Output only. Identifier. The resource name of the comment.
createTime
string (
Timestamp
format)Output only. The time when the comment was created.
Uses RFC 3339, where generated output will always be Z-normalized and uses 0, 3, 6 or 9 fractional digits. Offsets other than "Z" are also accepted. Examples:
"2014-10-02T15:01:23Z"
,"2014-10-02T15:01:23.045123456Z"
or"2014-10-02T15:01:23+05:30"
.creator
object (
Actor
)Output only. The user or Google Support agent who created the comment.
body
string
The full comment body.
Maximum of 12800 characters.
plainTextBody
(deprecated)
string
Output only. DEPRECATED. DO NOT USE.
A duplicate of the
body
field.This field is only present for legacy reasons.
Methods
create
get
list