Collect Duo Telephony logs

Supported in:

This document explains how to ingest Duo Telephony logs to Google Security Operations using Google Cloud Storage. The parser extracts fields from the logs, transforms and maps them to the Unified Data Model (UDM). It handles various Duo log formats, converting timestamps, extracting user information, network details, and security results, and finally structuring the output into the standardized UDM format.

Before you begin

Ensure that you have the following prerequisites:

  • A Google SecOps instance
  • A GCP project with Cloud Storage API enabled
  • Permissions to create and manage GCS buckets
  • Permissions to manage IAM policies on GCS buckets
  • Permissions to create Cloud Run services, Pub/Sub topics, and Cloud Scheduler jobs
  • Privileged access to Duo Admin Panel with Owner role

Collect Duo prerequisites (API credentials)

  1. Sign in to the Duo Admin Panel as an administrator with the Owner role.
  2. Go to Applications > Application Catalog.
  3. Locate the entry for Admin APIin the catalog.
  4. Click + Addto create the application.
  5. Copy and save in a secure location the following details:
    • Integration Key
    • Secret Key
    • API Hostname(for example, api-yyyyyyyy.duosecurity.com )
  6. In the Permissionssection, check only the Read Telephonypermission checkbox and deselect all other permissions.
  7. Click Save Changes.

Verify permissions

To verify the Admin API application has the required permissions:

  1. Sign in to the Duo Admin Panel.
  2. Go to Applications > Protect an Application.
  3. Locate your Admin APIapplication.
  4. Click the application name to view details.
  5. In the Permissionssection, verify that only Read Telephonyis checked.
  6. If other permissions are checked or Read Telephony is not checked, update the permissions and click Save Changes.

Test API access

  • Test your credentials before proceeding with the integration:

      # Replace with your actual credentials 
     DUO_IKEY 
     = 
     "your-integration-key" 
     DUO_SKEY 
     = 
     "your-secret-key" 
     DUO_HOST 
     = 
     "api-yyyyyyyy.duosecurity.com" 
     # Test API access (requires signing - use Duo's API test tool or Python script) 
     # Visit https://duo.com/docs/adminapi#testing to test your credentials 
     
    

Create Google Cloud Storage bucket

  1. Go to the Google Cloud Console .
  2. Select your project or create a new one.
  3. In the navigation menu, go to Cloud Storage > Buckets.
  4. Click Create bucket.
  5. Provide the following configuration details:

    Setting Value
    Name your bucket Enter a globally unique name (for example, duo-telephony-logs )
    Location type Choose based on your needs (Region, Dual-region, Multi-region)
    Location Select the location (for example, us-central1 )
    Storage class Standard (recommended for frequently accessed logs)
    Access control Uniform (recommended)
    Protection tools Optional: Enable object versioning or retention policy
  6. Click Create.

The Cloud Run function needs a service account with permissions to write to GCS bucket and be invoked by Pub/Sub.

  1. In the GCP Console, go to IAM & Admin > Service Accounts.
  2. Click Create Service Account.
  3. Provide the following configuration details:
    • Service account name: Enter duo-telephony-collector-sa .
    • Service account description: Enter Service account for Cloud Run function to collect Duo Telephony logs .
  4. Click Create and Continue.
  5. In the Grant this service account access to projectsection, add the following roles:
    1. Click Select a role.
    2. Search for and select Storage Object Admin.
    3. Click + Add another role.
    4. Search for and select Cloud Run Invoker.
    5. Click + Add another role.
    6. Search for and select Cloud Functions Invoker.
  6. Click Continue.
  7. Click Done.

These roles are required for:

  • Storage Object Admin: Write logs to GCS bucket and manage state files
  • Cloud Run Invoker: Allow Pub/Sub to invoke the function
  • Cloud Functions Invoker: Allow function invocation

Grant IAM permissions on GCS bucket

Grant the service account write permissions on the GCS bucket:

  1. Go to Cloud Storage > Buckets.
  2. Click your bucket name (for example, duo-telephony-logs ).
  3. Go to the Permissionstab.
  4. Click Grant access.
  5. Provide the following configuration details:
    • Add principals: Enter the service account email (for example, duo-telephony-collector-sa@PROJECT_ID.iam.gserviceaccount.com ).
    • Assign roles: Select Storage Object Admin.
  6. Click Save.

Create Pub/Sub topic

Create a Pub/Sub topic that Cloud Scheduler will publish to and the Cloud Run function will subscribe to.

  1. In the GCP Console, go to Pub/Sub > Topics.
  2. Click Create topic.
  3. Provide the following configuration details:
    • Topic ID: Enter duo-telephony-trigger .
    • Leave other settings as default.
  4. Click Create.

Create Cloud Run function to collect logs

The Cloud Run function is triggered by Pub/Sub messages from Cloud Scheduler to fetch logs from Duo Telephony API and writes them to GCS.

  1. In the GCP Console, go to Cloud Run.
  2. Click Create service.
  3. Select Function(use an inline editor to create a function).
  4. In the Configuresection, provide the following configuration details:

    Setting Value
    Service name duo-telephony-logs-collector
    Region Select region matching your GCS bucket (for example, us-central1 )
    Runtime Select Python 3.12or later
  5. In the Trigger (optional)section:

    1. Click + Add trigger.
    2. Select Cloud Pub/Sub.
    3. In Select a Cloud Pub/Sub topic, choose the Pub/Sub topic ( duo-telephony-trigger ).
    4. Click Save.
  6. In the Authenticationsection:

    1. Select Require authentication.
    2. Check Identity and Access Management (IAM).
  7. Scroll down and expand Containers, Networking, Security.

  8. Go to the Securitytab:

    • Service account: Select the service account ( duo-telephony-collector-sa ).
  9. Go to the Containerstab:

    1. Click Variables & Secrets.
    2. Click + Add variablefor each environment variable:
    Variable Name Example Value
    GCS_BUCKET duo-telephony-logs
    GCS_PREFIX duo-telephony
    STATE_KEY duo-telephony/state.json
    DUO_IKEY <your-integration-key>
    DUO_SKEY <your-secret-key>
    DUO_API_HOST api-yyyyyyyy.duosecurity.com
    MAX_ITERATIONS 10
  10. Scroll down in the Variables & Secretstab to Requests:

    • Request timeout: Enter 600 seconds (10 minutes).
  11. Go to the Settingstab in Containers:

    • In the Resourcessection:
      • Memory: Select 512 MiBor higher.
      • CPU: Select 1.
    • Click Done.
  12. Scroll to Execution environment:

    • Select Default(recommended).
  13. In the Revision scalingsection:

    • Minimum number of instances: Enter 0 .
    • Maximum number of instances: Enter 100 (or adjust based on expected load).
  14. Click Create.

  15. Wait for the service to be created (1-2 minutes).

  16. After the service is created, the inline code editoropens automatically.

Add function code

  1. Enter mainin the Entry pointfield.
  2. In the inline code editor, create two files:

    • First file: main.py:
      import 
      
     functions_framework 
     from 
      
     google.cloud 
      
     import 
      storage 
     
     import 
      
     json 
     import 
      
     os 
     import 
      
     hmac 
     import 
      
     hashlib 
     import 
      
     base64 
     import 
      
     urllib.parse 
     import 
      
     urllib3 
     import 
      
     email.utils 
     from 
      
     datetime 
      
     import 
     datetime 
     , 
     timedelta 
     , 
     timezone 
     from 
      
     typing 
      
     import 
     Dict 
     , 
     Any 
     , 
     List 
     , 
     Optional 
     # Initialize HTTP client with timeouts 
     http 
     = 
     urllib3 
     . 
     PoolManager 
     ( 
     timeout 
     = 
     urllib3 
     . 
     Timeout 
     ( 
     connect 
     = 
     5.0 
     , 
     read 
     = 
     30.0 
     ), 
     retries 
     = 
     False 
     , 
     ) 
     # Initialize Storage client 
     storage_client 
     = 
      storage 
     
     . 
      Client 
     
     () 
     @functions_framework 
     . 
     cloud_event 
     def 
      
     main 
     ( 
     cloud_event 
     ): 
      
     """ 
     Cloud Run function triggered by Pub/Sub to fetch Duo telephony logs and write to GCS. 
     Args: 
     cloud_event: CloudEvent object containing Pub/Sub message 
     """ 
     # Get environment variables 
     bucket_name 
     = 
     os 
     . 
     environ 
     . 
     get 
     ( 
     'GCS_BUCKET' 
     ) 
     prefix 
     = 
     os 
     . 
     environ 
     . 
     get 
     ( 
     'GCS_PREFIX' 
     , 
     'duo-telephony' 
     ) 
     . 
     rstrip 
     ( 
     '/' 
     ) 
     state_key 
     = 
     os 
     . 
     environ 
     . 
     get 
     ( 
     'STATE_KEY' 
     , 
     'duo-telephony/state.json' 
     ) 
     integration_key 
     = 
     os 
     . 
     environ 
     . 
     get 
     ( 
     'DUO_IKEY' 
     ) 
     secret_key 
     = 
     os 
     . 
     environ 
     . 
     get 
     ( 
     'DUO_SKEY' 
     ) 
     api_hostname 
     = 
     os 
     . 
     environ 
     . 
     get 
     ( 
     'DUO_API_HOST' 
     ) 
     if 
     not 
     all 
     ([ 
     bucket_name 
     , 
     integration_key 
     , 
     secret_key 
     , 
     api_hostname 
     ]): 
     print 
     ( 
     'Error: Missing required environment variables' 
     ) 
     return 
     try 
     : 
     # Get GCS bucket 
     bucket 
     = 
     storage_client 
     . 
      bucket 
     
     ( 
     bucket_name 
     ) 
     # Load state 
     state 
     = 
     load_state 
     ( 
     bucket 
     , 
     state_key 
     ) 
     # Calculate time range 
     now 
     = 
     datetime 
     . 
     now 
     ( 
     timezone 
     . 
     utc 
     ) 
     if 
      state 
     
     . 
     get 
     ( 
     'last_offset' 
     ): 
     # Continue from last offset 
     next_offset 
     = 
     state 
     [ 
     'last_offset' 
     ] 
     logs 
     = 
     [] 
     has_more 
     = 
     True 
     else 
     : 
     # Start from last timestamp or 24 hours ago 
     mintime 
     = 
      state 
     
     . 
     get 
     ( 
     'last_timestamp_ms' 
     , 
     int 
     (( 
     now 
     - 
     timedelta 
     ( 
     hours 
     = 
     24 
     )) 
     . 
     timestamp 
     () 
     * 
     1000 
     )) 
     # Apply 2-minute delay as recommended by Duo 
     maxtime 
     = 
     int 
     (( 
     now 
     - 
     timedelta 
     ( 
     minutes 
     = 
     2 
     )) 
     . 
     timestamp 
     () 
     * 
     1000 
     ) 
     next_offset 
     = 
     None 
     logs 
     = 
     [] 
     has_more 
     = 
     True 
     # Fetch logs with pagination 
     total_fetched 
     = 
     0 
     max_iterations 
     = 
     int 
     ( 
     os 
     . 
     environ 
     . 
     get 
     ( 
     'MAX_ITERATIONS' 
     , 
     '10' 
     )) 
     while 
     has_more 
     and 
     total_fetched 
    < max_iterations 
     : 
     page_num 
     = 
     total_fetched 
     + 
     1 
     if 
     next_offset 
     : 
     # Use offset for pagination 
     params 
     = 
     { 
     'limit' 
     : 
     '100' 
     , 
     'next_offset' 
     : 
     next_offset 
     } 
     else 
     : 
     # Initial request with time range 
     params 
     = 
     { 
     'mintime' 
     : 
     str 
     ( 
     mintime 
     ), 
     'maxtime' 
     : 
     str 
     ( 
     maxtime 
     ), 
     'limit' 
     : 
     '100' 
     , 
     'sort' 
     : 
     'ts:asc' 
     } 
     # Make API request with retry logic 
     response 
     = 
     duo_api_call_with_retry 
     ( 
     'GET' 
     , 
     api_hostname 
     , 
     '/admin/v2/logs/telephony' 
     , 
     params 
     , 
     integration_key 
     , 
     secret_key 
     ) 
     if 
     'items' 
     in 
     response 
     : 
     logs 
     . 
     extend 
     ( 
     response 
     [ 
     'items' 
     ]) 
     total_fetched 
     += 
     1 
     # Check for more data 
     if 
     'metadata' 
     in 
     response 
     and 
     'next_offset' 
     in 
     response 
     [ 
     'metadata' 
     ]: 
     next_offset 
     = 
     response 
     [ 
     'metadata' 
     ][ 
     'next_offset' 
     ] 
     state 
     [ 
     'last_offset' 
     ] 
     = 
     next_offset 
     else 
     : 
     has_more 
     = 
     False 
     state 
     [ 
     'last_offset' 
     ] 
     = 
     None 
     # Update timestamp for next run 
     if 
     logs 
     : 
     # Get the latest timestamp from logs (ISO 8601 format) 
     latest_ts 
     = 
     max 
     ([ 
     log 
     . 
     get 
     ( 
     'ts' 
     , 
     '' 
     ) 
     for 
     log 
     in 
     logs 
     ]) 
     if 
     latest_ts 
     : 
     # Convert ISO timestamp to milliseconds 
     dt 
     = 
     datetime 
     . 
     fromisoformat 
     ( 
     latest_ts 
     . 
     replace 
     ( 
     'Z' 
     , 
     '+00:00' 
     )) 
     state 
     [ 
     'last_timestamp_ms' 
     ] 
     = 
     int 
     ( 
     dt 
     . 
     timestamp 
     () 
     * 
     1000 
     ) 
     + 
     1 
     # Save logs to GCS if any were fetched 
     if 
     logs 
     : 
     timestamp 
     = 
     datetime 
     . 
     now 
     ( 
     timezone 
     . 
     utc 
     ) 
     . 
     strftime 
     ( 
     '%Y%m 
     %d 
     _%H%M%S' 
     ) 
     blob_name 
     = 
     f 
     " 
     { 
     prefix 
     } 
     /telephony_ 
     { 
     timestamp 
     } 
     .json" 
     # Format logs as newline-delimited JSON 
     log_data 
     = 
     ' 
     \n 
     ' 
     . 
     join 
     ( 
     json 
     . 
     dumps 
     ( 
     log 
     ) 
     for 
     log 
     in 
     logs 
     ) 
     blob 
     = 
     bucket 
     . 
     blob 
     ( 
     blob_name 
     ) 
     blob 
     . 
      upload_from_string 
     
     ( 
     log_data 
     , 
     content_type 
     = 
     'application/x-ndjson' 
     ) 
     print 
     ( 
     f 
     "Saved 
     { 
     len 
     ( 
     logs 
     ) 
     } 
     telephony logs to gs:// 
     { 
     bucket_name 
     } 
     / 
     { 
     blob_name 
     } 
     " 
     ) 
     else 
     : 
     print 
     ( 
     "No new telephony logs found" 
     ) 
     # Save state 
     save_state 
     ( 
     bucket 
     , 
     state_key 
     , 
     state 
     ) 
     except 
     Exception 
     as 
     e 
     : 
     print 
     ( 
     f 
     'Error processing logs: 
     { 
     str 
     ( 
     e 
     ) 
     } 
     ' 
     ) 
     raise 
     def 
      
     duo_api_call_with_retry 
     ( 
     method 
     : 
     str 
     , 
     host 
     : 
     str 
     , 
     path 
     : 
     str 
     , 
     params 
     : 
     Dict 
     [ 
     str 
     , 
     str 
     ], 
     ikey 
     : 
     str 
     , 
     skey 
     : 
     str 
     , 
     max_retries 
     : 
     int 
     = 
     3 
     ) 
     - 
    > Dict 
     [ 
     str 
     , 
     Any 
     ]: 
      
     """Make an authenticated API call to Duo Admin API with retry logic.""" 
     for 
     attempt 
     in 
     range 
     ( 
     max_retries 
     ): 
     try 
     : 
     return 
     duo_api_call 
     ( 
     method 
     , 
     host 
     , 
     path 
     , 
     params 
     , 
     ikey 
     , 
     skey 
     ) 
     except 
     Exception 
     as 
     e 
     : 
     if 
     '429' 
     in 
     str 
     ( 
     e 
     ) 
     or 
     '5' 
     in 
     str 
     ( 
     e 
     )[: 
     1 
     ]: 
     if 
     attempt 
    < max_retries 
     - 
     1 
     : 
     wait_time 
     = 
     ( 
     2 
     ** 
     attempt 
     ) 
     * 
     2 
     print 
     ( 
     f 
     "Retrying after 
     { 
     wait_time 
     } 
     seconds..." 
     ) 
     import 
      
     time 
     time 
     . 
     sleep 
     ( 
     wait_time 
     ) 
     continue 
     raise 
     def 
      
     duo_api_call 
     ( 
     method 
     : 
     str 
     , 
     host 
     : 
     str 
     , 
     path 
     : 
     str 
     , 
     params 
     : 
     Dict 
     [ 
     str 
     , 
     str 
     ], 
     ikey 
     : 
     str 
     , 
     skey 
     : 
     str 
     ) 
     - 
    > Dict 
     [ 
     str 
     , 
     Any 
     ]: 
      
     """Make an authenticated API call to Duo Admin API.""" 
     # Create canonical string for signing using RFC 2822 date format 
     now 
     = 
     email 
     . 
     utils 
     . 
     formatdate 
     () 
     canon 
     = 
     [ 
     now 
     , 
     method 
     . 
     upper 
     (), 
     host 
     . 
     lower 
     (), 
     path 
     ] 
     # Add parameters 
     args 
     = 
     [] 
     for 
     key 
     in 
     sorted 
     ( 
     params 
     . 
     keys 
     ()): 
     val 
     = 
     params 
     [ 
     key 
     ] 
     args 
     . 
     append 
     ( 
     f 
     " 
     { 
     urllib 
     . 
     parse 
     . 
     quote 
     ( 
     key 
     , 
      
     '~' 
     ) 
     } 
     = 
     { 
     urllib 
     . 
     parse 
     . 
     quote 
     ( 
     val 
     , 
      
     '~' 
     ) 
     } 
     " 
     ) 
     canon 
     . 
     append 
     ( 
     '&' 
     . 
     join 
     ( 
     args 
     )) 
     canon_str 
     = 
     ' 
     \n 
     ' 
     . 
     join 
     ( 
     canon 
     ) 
     # Sign the request 
     sig 
     = 
     hmac 
     . 
     new 
     ( 
     skey 
     . 
     encode 
     ( 
     'utf-8' 
     ), 
     canon_str 
     . 
     encode 
     ( 
     'utf-8' 
     ), 
     hashlib 
     . 
     sha1 
     ) 
     . 
     hexdigest 
     () 
     # Create authorization header 
     auth 
     = 
     base64 
     . 
     b64encode 
     ( 
     f 
     " 
     { 
     ikey 
     } 
     : 
     { 
     sig 
     } 
     " 
     . 
     encode 
     ( 
     'utf-8' 
     )) 
     . 
     decode 
     ( 
     'utf-8' 
     ) 
     # Build URL 
     url 
     = 
     f 
     "https:// 
     { 
     host 
     }{ 
     path 
     } 
     " 
     if 
     params 
     : 
     url 
     += 
     '?' 
     + 
     '&' 
     . 
     join 
     ( 
     args 
     ) 
     # Make request 
     headers 
     = 
     { 
     'Authorization' 
     : 
     f 
     'Basic 
     { 
     auth 
     } 
     ' 
     , 
     'Date' 
     : 
     now 
     , 
     'Host' 
     : 
     host 
     , 
     'User-Agent' 
     : 
     'duo-telephony-gcs-ingestor/1.0' 
     } 
     try 
     : 
     response 
     = 
     http 
     . 
     request 
     ( 
     'GET' 
     , 
     url 
     , 
     headers 
     = 
     headers 
     ) 
     data 
     = 
     json 
     . 
     loads 
     ( 
     response 
     . 
     data 
     . 
     decode 
     ( 
     'utf-8' 
     )) 
     if 
     data 
     . 
     get 
     ( 
     'stat' 
     ) 
     == 
     'OK' 
     : 
     return 
     data 
     . 
     get 
     ( 
     'response' 
     , 
     {}) 
     else 
     : 
     raise 
     Exception 
     ( 
     f 
     "API error: 
     { 
     data 
     . 
     get 
     ( 
     'message' 
     , 
      
     'Unknown error' 
     ) 
     } 
     " 
     ) 
     except 
     urllib3 
     . 
     exceptions 
     . 
     HTTPError 
     as 
     e 
     : 
     raise 
     Exception 
     ( 
     f 
     "HTTP error: 
     { 
     str 
     ( 
     e 
     ) 
     } 
     " 
     ) 
     def 
      
     load_state 
     ( 
     bucket 
     , 
     key 
     ): 
      
     """Load state from GCS.""" 
     try 
     : 
     blob 
     = 
     bucket 
     . 
     blob 
     ( 
     key 
     ) 
     if 
     blob 
     . 
     exists 
     (): 
     state_data 
     = 
     blob 
     . 
     download_as_text 
     () 
     return 
     json 
     . 
     loads 
     ( 
     state_data 
     ) 
     except 
     Exception 
     as 
     e 
     : 
     print 
     ( 
     f 
     'Warning: Could not load state: 
     { 
     str 
     ( 
     e 
     ) 
     } 
     ' 
     ) 
     return 
     {} 
     def 
      
     save_state 
     ( 
     bucket 
     , 
     key 
     , 
     state 
     ): 
      
     """Save state to GCS.""" 
     try 
     : 
     blob 
     = 
     bucket 
     . 
     blob 
     ( 
     key 
     ) 
     blob 
     . 
     upload_from_string 
     ( 
     json 
     . 
     dumps 
     ( 
     state 
     ), 
     content_type 
     = 
     'application/json' 
     ) 
     except 
     Exception 
     as 
     e 
     : 
     print 
     ( 
     f 
     'Warning: Could not save state: 
     { 
     str 
     ( 
     e 
     ) 
     } 
     ' 
     ) 
     
    
    • Second file: requirements.txt:
      functions 
     - 
     framework 
     == 
     3 
     .* 
     google 
     - 
     cloud 
     - 
     storage 
     == 
     2 
     .* 
     urllib3 
    > = 
     2.0 
     . 
     0 
     
    
  3. Click Deployto save and deploy the function.

  4. Wait for deployment to complete (2-3 minutes).

Create Cloud Scheduler job

Cloud Scheduler publishes messages to the Pub/Sub topic at regular intervals, triggering the Cloud Run function.

  1. In the GCP Console, go to Cloud Scheduler.
  2. Click Create Job.
  3. Provide the following configuration details:

    Setting Value
    Name duo-telephony-logs-1h
    Region Select same region as Cloud Run function
    Frequency 0 * * * * (every hour, on the hour)
    Timezone Select timezone (UTC recommended)
    Target type Pub/Sub
    Topic Select the Pub/Sub topic ( duo-telephony-trigger )
    Message body {} (empty JSON object)
  4. Click Create.

Schedule frequency options

  • Choose frequency based on log volume and latency requirements:

    Frequency Cron Expression Use Case
    Every 5 minutes
    */5 * * * * High-volume, low-latency
    Every 15 minutes
    */15 * * * * Medium volume
    Every hour
    0 * * * * Standard (recommended)
    Every 6 hours
    0 */6 * * * Low volume, batch processing
    Daily
    0 0 * * * Historical data collection

Test the scheduler job

  1. In the Cloud Schedulerconsole, find your job ( duo-telephony-logs-1h ).
  2. Click Force runto trigger manually.
  3. Wait a few seconds and go to Cloud Run > Services.
  4. Click on the function name ( duo-telephony-logs-collector ).
  5. Click the Logstab.
  6. Verify the function executed successfully.
  7. Go to Cloud Storage > Buckets.
  8. Click your bucket name ( duo-telephony-logs ).
  9. Navigate to the prefix folder ( duo-telephony/ ).
  10. Verify that a new .json file was created with logs.

If you see errors in the logs:

  • HTTP 401: Check API credentials (DUO_IKEY, DUO_SKEY, DUO_API_HOST) in environment variables
  • HTTP 403: Verify the Admin API application has Read Telephonypermission enabled
  • HTTP 429: Rate limiting - function will automatically retry with exponential backoff
  • Missing environment variables: Check all required variables are set in the Cloud Run function configuration

Google SecOps uses a unique service account to read data from your GCS bucket. You must grant this service account access to your bucket.

  1. Go to SIEM Settings > Feeds.
  2. Click Add New Feed.
  3. Click Configure a single feed.
  4. In the Feed namefield, enter a name for the feed (for example, Duo Telephony logs ).
  5. Select Google Cloud Storage V2as the Source type.
  6. Select Duo Telephony Logsas the Log type.
  7. Click Get Service Account. A unique service account email is displayed, for example:

      chronicle 
     - 
     12345678 
     @chronicle 
     - 
     gcp 
     - 
     prod 
     . 
     iam 
     . 
     gserviceaccount 
     . 
     com 
     
    
  8. Copy this email address for use in the next step.

The Google SecOps service account needs Storage Object Viewerrole on your GCS bucket.

  1. Go to Cloud Storage > Buckets.
  2. Click your bucket name (for example, duo-telephony-logs ).
  3. Go to the Permissionstab.
  4. Click Grant access.
  5. Provide the following configuration details:
    • Add principals: Paste the Google SecOps service account email.
    • Assign roles: Select Storage Object Viewer.
  6. Click Save.

Configure a feed in Google SecOps to ingest Duo Telephony logs

  1. Go to SIEM Settings > Feeds.
  2. Click Add New Feed.
  3. Click Configure a single feed.
  4. In the Feed namefield, enter a name for the feed (for example, Duo Telephony logs ).
  5. Select Google Cloud Storage V2as the Source type.
  6. Select Duo Telephony Logsas the Log type.
  7. Click Next.
  8. Specify values for the following input parameters:

    • Storage bucket URL: Enter the GCS bucket URI with the prefix path:

       gs://duo-telephony-logs/duo-telephony/ 
      
      • Replace:

        • duo-telephony-logs : Your GCS bucket name.
        • duo-telephony : Optional prefix/folder path where logs are stored (leave empty for root).
      • Examples:

        • Root bucket: gs://duo-telephony-logs/
        • With prefix: gs://duo-telephony-logs/duo-telephony/
    • Source deletion option: Select the deletion option according to your preference:

      • Never: Never deletes any files after transfers (recommended for testing).
      • Delete transferred files: Deletes files after successful transfer.
      • Delete transferred files and empty directories: Deletes files and empty directories after successful transfer.
    • Maximum File Age: Include files modified in the last number of days. Default is 180 days.

    • Asset namespace: The asset namespace .

    • Ingestion labels: The label to be applied to the events from this feed.

  9. Click Next.

  10. Review your new feed configuration in the Finalizescreen, and then click Submit.

UDM mapping table

Log field UDM mapping Logic
context
metadata.product_event_type Directly mapped from the context field in the raw log.
credits
security_result.detection_fields.value Directly mapped from the credits field in the raw log, nested under a detection_fields object with the corresponding key credits.
eventtype
security_result.detection_fields.value Directly mapped from the eventtype field in the raw log, nested under a detection_fields object with the corresponding key eventtype.
host
principal.hostname Directly mapped from the host field in the raw log if it's not an IP address.
security_result.action Set to a static value of "ALLOW" in the parser.
security_result.detection_fields.value Set to a static value of "MECHANISM_UNSPECIFIED" in the parser.
metadata.event_timestamp Parsed from the ts field in the raw log, which is an ISO 8601 timestamp string.
metadata.event_type Set to "USER_UNCATEGORIZED" if both context and host fields are present in the raw log. Set to "STATUS_UPDATE" if only host is present. Otherwise, set to "GENERIC_EVENT".
metadata.log_type Directly taken from the raw log's log_type field.
metadata.product_name Set to a static value of "Telephony" in the parser.
metadata.vendor_name Set to a static value of "Duo" in the parser.
phone
principal.user.phone_numbers Directly mapped from the phone field in the raw log.
phone
principal.user.userid Directly mapped from the phone field in the raw log.
security_result.severity Set to a static value of "INFORMATIONAL" in the parser.
security_result.summary Set to a static value of "Duo Telephony" in the parser.
ts
metadata.event_timestamp Parsed from the ts field in the raw log, which is an ISO 8601 timestamp string.
type
security_result.summary Directly mapped from the type field in the raw log.

Need more help? Get answers from Community members and Google SecOps professionals.

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