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インバウンドセミナーの紹介、中国人観光客対応のノウハウ、２０００年から進出した中国における接客、運営、販売サービス教育の体験記。
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たかが楽天～「あっ…
bmjapanさん
春にして君を離れ ぽち.さん
失敗？成功？教師辞… 教師辞めて上海【のむてつ】さん
■Lifenaviの幸せの法… lifenaviさん
Dr.さんだの売れる発… さんださんださん
春にして君を離れ ぽち.さん
失敗？成功？教師辞… 教師辞めて上海【のむてつ】さん
■Lifenaviの幸せの法… lifenaviさん
Dr.さんだの売れる発… さんださんださん
Comments
2010/02/16
カテゴリ： カテゴリ未分類
株式会社ネットフロンティアの小林会長 がテレビに登場してました。
モーニングサテライト
↑オンラインでビデオを視聴することができます。
「中国人観光客をリピーターに、、、」 という特集番組です。
昨日もセミナーでお話頂いた「仕組み作り」が紹介されています。
後半には、中国人に人気のスキーの誘致のために
様々な取り組みをしている北海道のリゾートの話し。
経済波及効果も少なかった 、という反省の元に、
中国人観光客にはいろいな北海道の魅力を伝えるための創意工夫が始まっていました。
やはり、一度だけ誘致すればいい場合と、
リピーターになってもらうための戦略は違いますね。
最後に、言葉の問題にも触れ、
「日本人のもてなしの心」をわかってもらえなければ、、、
というコメントが印象的でした。
まずは、 NHKの「テレビで中国語」でローラ・チャン に教えてもらいましょう！
（私の場合、勉強はこれだけです：笑）
お気に入りの記事を「いいね！」で応援しよう
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