Hobby Lobby Customers Hit With New Restocking Fee on Certain Holiday Returns
Hobby Lobby have hit customers with a new rule which could see them charged for returning items bought during the holiday season.
An additional fee may apply to certain bulk purchases returned through Hobby Lobby's website.
As per The Sun , the store's return policy states: "any single-line item that totals $250.00 or more is considered a bulk purchase and must be returned to hobbylobby.com."
Crucially, Hobby Lobby then adds: "Seasonal items from a bulk purchase (including Christmas, New Year's, Valentine's Day, St. Patrick's Day, Spring, Easter, Graduation, Summer, July 4th, Back-to-School, and Fall/Thanksgiving) may incur a 20 percent restocking fee."
The good news is shoppers are still able to return individual items from a bulk order to their local store.
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And some items are exempt from the $250 limit, including seasonal items like Christmas trees.
Founded in 1970, Hobby Lobby now has more than 1,000 stores in the US, each offering thousands of arts, crafts, and home decor items.
Its return policy also states that open or used products cannot be returned and there is a "strict 90-day policy" for any returns made in-store or online.
The store also states that online returns can take up to two weeks to be processed and refunded.
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