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About Zappos

Founded in 1999 as an online retailer that exclusively sold shoes, Zappos has expanded its offerings 25 years later to include everything from clothing to jewelry, handbags and, of course, footwear of all kinds. The company is known for its competitive pricing, extensive selection of brands and strong customer service. In fact, Zappos was one of the first online retailers to provide free next-day shipping and free returns. In 2009, Zappos was acquired by Amazon, but it continues to operate with its own distinct culture and values. Those include 10 core principles such as "be humble," "embrace and drive change" and "create fun and a little weirdness."

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Rebecca Carhart

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