Collect Recordia logs

Supported in:

This document explains how to ingest Recordia logs to Google Security Operations using Google Cloud Storage V2.

Recordia (by Comunycarse) is a call recording and compliance platform for financial services and contact centers. It captures and archives voice and video interactions, providing tools for quality management, regulatory compliance, and analytics. The parser extracts fields from Recordia call metadata and audit events and maps them to the Unified Data Model (UDM), capturing session details, caller/callee information, user activity, and security severity.

Before you begin

Ensure that you have the following prerequisites:

  • A Google SecOps instance
  • A GCP project with Cloud Storage API enabled
  • Permissions to create and manage GCS buckets
  • Permissions to manage IAM policies on GCS buckets
  • Permissions to create Cloud Run services, Pub/Sub topics, and Cloud Scheduler jobs
  • Privileged access to the Recordia platform with API access enabled (contact Comunycarse support to obtain API credentials)

Create Google Cloud Storage bucket

  1. Go to the Google Cloud Console .
  2. Select your project or create a new one.
  3. In the navigation menu, go to Cloud Storage > Buckets.
  4. Click Create bucket.
  5. Provide the following configuration details:

    Setting Value
    Name your bucket Enter a globally unique name (for example, recordia-logs )
    Location type Choose based on your needs (Region, Dual-region, Multi-region)
    Location Select the location (for example, us-central1 )
    Storage class Standard (recommended for frequently accessed logs)
    Access control Uniform (recommended)
    Protection tools Optional: Enable object versioning or retention policy
  6. Click Create.

Collect Recordia API credentials

Obtain API credentials

  1. Contact your Recordia account manager or Comunycarse support to request API access.
  2. Obtain the following credentials:

    • API Base URL: The base URL for your Recordia instance (for example, https://api.recordia.net )
    • API Token: A Bearer token for authentication

Verify permissions

To verify the API credentials have the required permissions:

  1. Sign in to the Recordia administration portal .
  2. Navigate to the Settingsor APIsection.
  3. Confirm that your account has API access enabled.
  4. If you cannot access the API settings, contact Comunycarse support.

Test API access

  • Test your credentials before proceeding with the integration:

      # Replace with your actual credentials 
     API_TOKEN 
     = 
     "<your-api-token>" 
     API_BASE 
     = 
     "https://api.recordia.net" 
     # Test API access - list recordings 
    curl  
    -v  
    -H  
     "Authorization: Bearer 
     ${ 
     API_TOKEN 
     } 
     " 
      
     \ 
      
     " 
     ${ 
     API_BASE 
     } 
     /v1/recordings?from=2024-01-01T00:00:00Z&to=2024-01-02T00:00:00Z" 
     
    

The Cloud Run function needs a service account with permissions to write to GCS bucket and be invoked by Pub/Sub.

  1. In the GCP Console, go to IAM & Admin > Service Accounts.
  2. Click Create Service Account.
  3. Provide the following configuration details:
    • Service account name: Enter recordia-collector-sa
    • Service account description: Enter Service account for Cloud Run function to collect Recordia logs
  4. Click Create and Continue.
  5. In the Grant this service account access to projectsection, add the following roles:
    1. Click Select a role.
    2. Search for and select Storage Object Admin.
    3. Click + Add another role.
    4. Search for and select Cloud Run Invoker.
    5. Click + Add another role.
    6. Search for and select Cloud Functions Invoker.
  6. Click Continue.
  7. Click Done.

These roles are required for:

  • Storage Object Admin: Write logs to GCS bucket and manage state files
  • Cloud Run Invoker: Allow Pub/Sub to invoke the function
  • Cloud Functions Invoker: Allow function invocation

Grant IAM permissions on GCS bucket

Grant the service account write permissions on the GCS bucket:

  1. Go to Cloud Storage > Buckets.
  2. Click on your bucket name (for example, recordia-logs ).
  3. Go to the Permissionstab.
  4. Click Grant access.
  5. Provide the following configuration details:
    • Add principals: Enter the service account email (for example, recordia-collector-sa@PROJECT_ID.iam.gserviceaccount.com )
    • Assign roles: Select Storage Object Admin
  6. Click Save.

Create Pub/Sub topic

Create a Pub/Sub topic that Cloud Scheduler will publish to and the Cloud Run function will subscribe to.

  1. In the GCP Console, go to Pub/Sub > Topics.
  2. Click Create topic.
  3. Provide the following configuration details:
    • Topic ID: Enter recordia-logs-trigger
    • Leave other settings as default
  4. Click Create.

Create Cloud Run function to collect logs

The Cloud Run function will be triggered by Pub/Sub messages from Cloud Scheduler to fetch recording metadata and audit events from the Recordia API and write them to GCS.

  1. In the GCP Console, go to Cloud Run.
  2. Click Create service.
  3. Select Function(use an inline editor to create a function).
  4. In the Configuresection, provide the following configuration details:

    Setting Value
    Service name recordia-collector
    Region Select region matching your GCS bucket (for example, us-central1 )
    Runtime Select Python 3.12or later
  5. In the Trigger (optional)section:

    1. Click + Add trigger.
    2. Select Cloud Pub/Sub.
    3. In Select a Cloud Pub/Sub topic, choose the Pub/Sub topic ( recordia-logs-trigger ).
    4. Click Save.
  6. In the Authenticationsection:

    1. Select Require authentication.
    2. Check Identity and Access Management (IAM).
  7. Scroll down and expand Containers, Networking, Security.

  8. Go to the Securitytab:

    • Service account: Select the service account ( recordia-collector-sa )
  9. Go to the Containerstab:

    1. Click Variables & Secrets.
    2. Click + Add variablefor each environment variable:
    Variable Name Example Value Description
    GCS_BUCKET
    recordia-logs GCS bucket name
    GCS_PREFIX
    recordia Prefix for log files
    STATE_KEY
    recordia/state.json State file path
    API_BASE
    https://api.recordia.net Recordia API base URL
    API_TOKEN
    your-bearer-token Recordia API Bearer token
    MAX_RECORDS
    1000 Max records per run
    PAGE_SIZE
    100 Records per page
    LOOKBACK_HOURS
    24 Initial lookback period
  10. In the Variables & Secretssection, scroll down to Requests:

    • Request timeout: Enter 600 seconds (10 minutes)
  11. Go to the Settingstab:

    • In the Resourcessection:
      • Memory: Select 512 MiBor higher
      • CPU: Select 1
  12. In the Revision scalingsection:

    • Minimum number of instances: Enter 0
    • Maximum number of instances: Enter 100 (or adjust based on expected load)
  13. Click Create.

  14. Wait for the service to be created (1-2 minutes).

  15. After the service is created, the inline code editorwill open automatically.

Add function code

  1. Enter mainin the Entry pointfield.
  2. In the inline code editor, create two files:

    • First file - main.py:

        import 
        
       functions_framework 
       from 
        
       google.cloud 
        
       import 
        storage 
       
       import 
        
       json 
       import 
        
       os 
       import 
        
       urllib3 
       from 
        
       datetime 
        
       import 
       datetime 
       , 
       timezone 
       , 
       timedelta 
       import 
        
       time 
       # Initialize HTTP client with timeouts 
       http 
       = 
       urllib3 
       . 
       PoolManager 
       ( 
       timeout 
       = 
       urllib3 
       . 
       Timeout 
       ( 
       connect 
       = 
       5.0 
       , 
       read 
       = 
       30.0 
       ), 
       retries 
       = 
       False 
       , 
       ) 
       # Initialize Storage client 
       storage_client 
       = 
        storage 
       
       . 
        Client 
       
       () 
       # Environment variables 
       GCS_BUCKET 
       = 
       os 
       . 
       environ 
       . 
       get 
       ( 
       'GCS_BUCKET' 
       ) 
       GCS_PREFIX 
       = 
       os 
       . 
       environ 
       . 
       get 
       ( 
       'GCS_PREFIX' 
       , 
       'recordia' 
       ) 
       STATE_KEY 
       = 
       os 
       . 
       environ 
       . 
       get 
       ( 
       'STATE_KEY' 
       , 
       'recordia/state.json' 
       ) 
       API_BASE 
       = 
       os 
       . 
       environ 
       . 
       get 
       ( 
       'API_BASE' 
       ) 
       API_TOKEN 
       = 
       os 
       . 
       environ 
       . 
       get 
       ( 
       'API_TOKEN' 
       ) 
       MAX_RECORDS 
       = 
       int 
       ( 
       os 
       . 
       environ 
       . 
       get 
       ( 
       'MAX_RECORDS' 
       , 
       '1000' 
       )) 
       PAGE_SIZE 
       = 
       int 
       ( 
       os 
       . 
       environ 
       . 
       get 
       ( 
       'PAGE_SIZE' 
       , 
       '100' 
       )) 
       LOOKBACK_HOURS 
       = 
       int 
       ( 
       os 
       . 
       environ 
       . 
       get 
       ( 
       'LOOKBACK_HOURS' 
       , 
       '24' 
       )) 
       def 
        
       parse_datetime 
       ( 
       value 
       : 
       str 
       ) 
       - 
      > datetime 
       : 
        
       """Parse ISO datetime string to datetime object.""" 
       if 
       value 
       . 
       endswith 
       ( 
       "Z" 
       ): 
       value 
       = 
       value 
       [: 
       - 
       1 
       ] 
       + 
       "+00:00" 
       return 
       datetime 
       . 
       fromisoformat 
       ( 
       value 
       ) 
       @functions_framework 
       . 
       cloud_event 
       def 
        
       main 
       ( 
       cloud_event 
       ): 
        
       """ 
       Cloud Run function triggered by Pub/Sub to fetch Recordia 
       recording metadata and audit events and write to GCS. 
       Args: 
       cloud_event: CloudEvent object containing Pub/Sub message 
       """ 
       if 
       not 
       all 
       ([ 
       GCS_BUCKET 
       , 
       API_BASE 
       , 
       API_TOKEN 
       ]): 
       print 
       ( 
       'Error: Missing required environment variables' 
       ) 
       return 
       try 
       : 
       # Get GCS bucket 
       bucket 
       = 
       storage_client 
       . 
        bucket 
       
       ( 
       GCS_BUCKET 
       ) 
       # Load state 
       state 
       = 
       load_state 
       ( 
       bucket 
       , 
       STATE_KEY 
       ) 
       # Determine time window 
       now 
       = 
       datetime 
       . 
       now 
       ( 
       timezone 
       . 
       utc 
       ) 
       last_time 
       = 
       None 
       if 
       isinstance 
       ( 
       state 
       , 
       dict 
       ) 
       and 
        state 
       
       . 
       get 
       ( 
       "last_event_time" 
       ): 
       try 
       : 
       last_time 
       = 
       parse_datetime 
       ( 
       state 
       [ 
       "last_event_time" 
       ]) 
       last_time 
       = 
       last_time 
       - 
       timedelta 
       ( 
       minutes 
       = 
       2 
       ) 
       except 
       Exception 
       as 
       e 
       : 
       print 
       ( 
       f 
       "Warning: Could not parse last_event_time: 
       { 
       e 
       } 
       " 
       ) 
       if 
       last_time 
       is 
       None 
       : 
       last_time 
       = 
       now 
       - 
       timedelta 
       ( 
       hours 
       = 
       LOOKBACK_HOURS 
       ) 
       print 
       ( 
       f 
       "Fetching logs from 
       { 
       last_time 
       . 
       isoformat 
       () 
       } 
       to 
       { 
       now 
       . 
       isoformat 
       () 
       } 
       " 
       ) 
       # Fetch recordings 
       records 
       , 
       newest_event_time 
       = 
       fetch_recordings 
       ( 
       api_base 
       = 
       API_BASE 
       , 
       token 
       = 
       API_TOKEN 
       , 
       start_time 
       = 
       last_time 
       , 
       end_time 
       = 
       now 
       , 
       page_size 
       = 
       PAGE_SIZE 
       , 
       max_records 
       = 
       MAX_RECORDS 
       , 
       ) 
       if 
       not 
       records 
       : 
       print 
       ( 
       "No new log records found." 
       ) 
       save_state 
       ( 
       bucket 
       , 
       STATE_KEY 
       , 
       now 
       . 
       isoformat 
       ()) 
       return 
       # Write to GCS as NDJSON 
       timestamp 
       = 
       now 
       . 
       strftime 
       ( 
       '%Y%m 
       %d 
       _%H%M%S' 
       ) 
       object_key 
       = 
       f 
       " 
       { 
       GCS_PREFIX 
       } 
       /logs_ 
       { 
       timestamp 
       } 
       .ndjson" 
       blob 
       = 
       bucket 
       . 
       blob 
       ( 
       object_key 
       ) 
       ndjson 
       = 
       ' 
       \n 
       ' 
       . 
       join 
       ([ 
       json 
       . 
       dumps 
       ( 
       record 
       , 
       ensure_ascii 
       = 
       False 
       ) 
       for 
       record 
       in 
       records 
       ]) 
       + 
       ' 
       \n 
       ' 
       blob 
       . 
        upload_from_string 
       
       ( 
       ndjson 
       , 
       content_type 
       = 
       'application/x-ndjson' 
       ) 
       print 
       ( 
       f 
       "Wrote 
       { 
       len 
       ( 
       records 
       ) 
       } 
       records to gs:// 
       { 
       GCS_BUCKET 
       } 
       / 
       { 
       object_key 
       } 
       " 
       ) 
       # Update state with newest event time 
       if 
       newest_event_time 
       : 
       save_state 
       ( 
       bucket 
       , 
       STATE_KEY 
       , 
       newest_event_time 
       ) 
       else 
       : 
       save_state 
       ( 
       bucket 
       , 
       STATE_KEY 
       , 
       now 
       . 
       isoformat 
       ()) 
       print 
       ( 
       f 
       "Successfully processed 
       { 
       len 
       ( 
       records 
       ) 
       } 
       records" 
       ) 
       except 
       Exception 
       as 
       e 
       : 
       print 
       ( 
       f 
       'Error processing logs: 
       { 
       str 
       ( 
       e 
       ) 
       } 
       ' 
       ) 
       raise 
       def 
        
       load_state 
       ( 
       bucket 
       , 
       key 
       ): 
        
       """Load state from GCS.""" 
       try 
       : 
       blob 
       = 
       bucket 
       . 
       blob 
       ( 
       key 
       ) 
       if 
       blob 
       . 
       exists 
       (): 
       state_data 
       = 
       blob 
       . 
        download_as_text 
       
       () 
       return 
       json 
       . 
       loads 
       ( 
       state_data 
       ) 
       except 
       Exception 
       as 
       e 
       : 
       print 
       ( 
       f 
       "Warning: Could not load state: 
       { 
       e 
       } 
       " 
       ) 
       return 
       {} 
       def 
        
       save_state 
       ( 
       bucket 
       , 
       key 
       , 
       last_event_time_iso 
       : 
       str 
       ): 
        
       """Save the last event timestamp to GCS state file.""" 
       try 
       : 
       state 
       = 
       { 
       'last_event_time' 
       : 
       last_event_time_iso 
       } 
       blob 
       = 
       bucket 
       . 
       blob 
       ( 
       key 
       ) 
       blob 
       . 
        upload_from_string 
       
       ( 
       json 
       . 
       dumps 
       ( 
       state 
       , 
       indent 
       = 
       2 
       ), 
       content_type 
       = 
       'application/json' 
       ) 
       print 
       ( 
       f 
       "Saved state: last_event_time= 
       { 
       last_event_time_iso 
       } 
       " 
       ) 
       except 
       Exception 
       as 
       e 
       : 
       print 
       ( 
       f 
       "Warning: Could not save state: 
       { 
       e 
       } 
       " 
       ) 
       def 
        
       fetch_recordings 
       ( 
       api_base 
       : 
       str 
       , 
       token 
       : 
       str 
       , 
       start_time 
       : 
       datetime 
       , 
       end_time 
       : 
       datetime 
       , 
       page_size 
       : 
       int 
       , 
       max_records 
       : 
       int 
       ): 
        
       """ 
       Fetch recording metadata from Recordia API with pagination. 
       Args: 
       api_base: API base URL 
       token: Bearer token for authentication 
       start_time: Start time for log query 
       end_time: End time for log query 
       page_size: Number of records per page 
       max_records: Maximum total records to fetch 
       Returns: 
       Tuple of (records list, newest_event_time ISO string) 
       """ 
       base_url 
       = 
       api_base 
       . 
       rstrip 
       ( 
       '/' 
       ) 
       endpoint 
       = 
       f 
       " 
       { 
       base_url 
       } 
       /v1/recordings" 
       headers 
       = 
       { 
       'Authorization' 
       : 
       f 
       'Bearer 
       { 
       token 
       } 
       ' 
       , 
       'Accept' 
       : 
       'application/json' 
       , 
       'Content-Type' 
       : 
       'application/json' 
       , 
       'User-Agent' 
       : 
       'GoogleSecOps-RecordiaCollector/1.0' 
       , 
       } 
       records 
       = 
       [] 
       newest_time 
       = 
       None 
       page_num 
       = 
       0 
       backoff 
       = 
       1.0 
       offset 
       = 
       0 
       from_time 
       = 
       start_time 
       . 
       strftime 
       ( 
       '%Y-%m- 
       %d 
       T%H:%M:%SZ' 
       ) 
       to_time 
       = 
       end_time 
       . 
       strftime 
       ( 
       '%Y-%m- 
       %d 
       T%H:%M:%SZ' 
       ) 
       while 
       True 
       : 
       page_num 
       += 
       1 
       if 
       len 
       ( 
       records 
       ) 
      > = 
       max_records 
       : 
       print 
       ( 
       f 
       "Reached max_records limit ( 
       { 
       max_records 
       } 
       )" 
       ) 
       break 
       current_limit 
       = 
       min 
       ( 
       page_size 
       , 
       max_records 
       - 
       len 
       ( 
       records 
       )) 
       url 
       = 
       f 
       " 
       { 
       endpoint 
       } 
       ?from= 
       { 
       from_time 
       } 
      & to= 
       { 
       to_time 
       } 
      & offset= 
       { 
       offset 
       } 
      & limit= 
       { 
       current_limit 
       } 
       " 
       try 
       : 
       response 
       = 
       http 
       . 
       request 
       ( 
       'GET' 
       , 
       url 
       , 
       headers 
       = 
       headers 
       ) 
       # Handle rate limiting with exponential backoff 
       if 
       response 
       . 
       status 
       == 
       429 
       : 
       retry_after 
       = 
       int 
       ( 
       response 
       . 
       headers 
       . 
       get 
       ( 
       'Retry-After' 
       , 
       str 
       ( 
       int 
       ( 
       backoff 
       )))) 
       print 
       ( 
       f 
       "Rate limited (429). Retrying after 
       { 
       retry_after 
       } 
       s..." 
       ) 
       time 
       . 
       sleep 
       ( 
       retry_after 
       ) 
       backoff 
       = 
       min 
       ( 
       backoff 
       * 
       2 
       , 
       30.0 
       ) 
       continue 
       backoff 
       = 
       1.0 
       if 
       response 
       . 
       status 
       != 
       200 
       : 
       print 
       ( 
       f 
       "HTTP Error: 
       { 
       response 
       . 
       status 
       } 
       " 
       ) 
       response_text 
       = 
       response 
       . 
       data 
       . 
       decode 
       ( 
       'utf-8' 
       ) 
       print 
       ( 
       f 
       "Response body: 
       { 
       response_text 
       } 
       " 
       ) 
       return 
       [], 
       None 
       data 
       = 
       json 
       . 
       loads 
       ( 
       response 
       . 
       data 
       . 
       decode 
       ( 
       'utf-8' 
       )) 
       if 
       isinstance 
       ( 
       data 
       , 
       list 
       ): 
       page_results 
       = 
       data 
       else 
       : 
       page_results 
       = 
       data 
       . 
       get 
       ( 
       'recordings' 
       , 
       data 
       . 
       get 
       ( 
       'results' 
       , 
       [])) 
       if 
       not 
       page_results 
       : 
       print 
       ( 
       f 
       "No more results (empty page)" 
       ) 
       break 
       print 
       ( 
       f 
       "Page 
       { 
       page_num 
       } 
       : Retrieved 
       { 
       len 
       ( 
       page_results 
       ) 
       } 
       recordings" 
       ) 
       records 
       . 
       extend 
       ( 
       page_results 
       ) 
       # Track newest event time 
       for 
       event 
       in 
       page_results 
       : 
       try 
       : 
       event_time 
       = 
       event 
       . 
       get 
       ( 
       'startTime' 
       ) 
       or 
       event 
       . 
       get 
       ( 
       'timestamp' 
       ) 
       or 
       event 
       . 
       get 
       ( 
       'date' 
       ) 
       if 
       event_time 
       : 
       if 
       newest_time 
       is 
       None 
       or 
       parse_datetime 
       ( 
       event_time 
       ) 
      > parse_datetime 
       ( 
       newest_time 
       ): 
       newest_time 
       = 
       event_time 
       except 
       Exception 
       as 
       e 
       : 
       print 
       ( 
       f 
       "Warning: Could not parse event time: 
       { 
       e 
       } 
       " 
       ) 
       # Check for more results 
       if 
       len 
       ( 
       page_results 
       ) 
      < current_limit 
       : 
       print 
       ( 
       f 
       "Reached last page (size= 
       { 
       len 
       ( 
       page_results 
       ) 
       } 
       < limit= 
       { 
       current_limit 
       } 
       )" 
       ) 
       break 
       offset 
       += 
       len 
       ( 
       page_results 
       ) 
       except 
       Exception 
       as 
       e 
       : 
       print 
       ( 
       f 
       "Error fetching recordings: 
       { 
       e 
       } 
       " 
       ) 
       return 
       [], 
       None 
       print 
       ( 
       f 
       "Retrieved 
       { 
       len 
       ( 
       records 
       ) 
       } 
       total recordings from 
       { 
       page_num 
       } 
       pages" 
       ) 
       return 
       records 
       , 
       newest_time 
       
      
    • Second file - requirements.txt:

       functions-framework==3.*
      google-cloud-storage==2.*
      urllib3>=2.0.0 
      
  3. Click Deployto save and deploy the function.

  4. Wait for deployment to complete (2-3 minutes).

Create Cloud Scheduler job

Cloud Scheduler will publish messages to the Pub/Sub topic at regular intervals, triggering the Cloud Run function.

  1. In the GCP Console, go to Cloud Scheduler.
  2. Click Create Job.
  3. Provide the following configuration details:

    Setting Value
    Name recordia-collector-hourly
    Region Select same region as Cloud Run function
    Frequency 0 * * * * (every hour, on the hour)
    Timezone Select timezone (UTC recommended)
    Target type Pub/Sub
    Topic Select the Pub/Sub topic ( recordia-logs-trigger )
    Message body {} (empty JSON object)
  4. Click Create.

Schedule frequency options

Choose frequency based on log volume and latency requirements:

Frequency Cron Expression Use Case
Every 5 minutes
*/5 * * * * High-volume, low-latency
Every 15 minutes
*/15 * * * * Medium volume
Every hour
0 * * * * Standard (recommended)
Every 6 hours
0 */6 * * * Low volume, batch processing
Daily
0 0 * * * Historical data collection

Test the integration

  1. In the Cloud Schedulerconsole, find your job.
  2. Click Force runto trigger the job manually.
  3. Wait a few seconds.
  4. Go to Cloud Run > Services.
  5. Click on your function name ( recordia-collector ).
  6. Click the Logstab.
  7. Verify the function executed successfully. Look for:

     Fetching logs from YYYY-MM-DDTHH:MM:SS+00:00 to YYYY-MM-DDTHH:MM:SS+00:00
    Page 1: Retrieved X recordings
    Wrote X records to gs://recordia-logs/recordia/logs_YYYYMMDD_HHMMSS.ndjson
    Successfully processed X records 
    
  8. Go to Cloud Storage > Buckets.

  9. Click on your bucket name ( recordia-logs ).

  10. Navigate to the prefix folder ( recordia/ ).

  11. Verify that a new .ndjson file was created with the current timestamp.

If you see errors in the logs:

  • HTTP 401: Check the API token in environment variables
  • HTTP 403: Verify the API token has access to the recordings endpoint
  • HTTP 429: Rate limiting - function will automatically retry with backoff
  • Missing environment variables: Check all required variables are set

Google SecOps uses a unique service account to read data from your GCS bucket. You must grant this service account access to your bucket.

  1. Go to SIEM Settings > Feeds.
  2. Click Add New Feed.
  3. Click Configure a single feed.
  4. In the Feed namefield, enter a name for the feed (for example, Recordia Logs ).
  5. Select Google Cloud Storage V2as the Source type.
  6. Select Recordiaas the Log type.
  7. Click Get Service Account.
  8. A unique service account email will be displayed, for example:

     chronicle-12345678@chronicle-gcp-prod.iam.gserviceaccount.com 
    
  9. Copy this email address for use in the next step.

  10. Click Next.

  11. Specify values for the following input parameters:

    • Storage bucket URL: Enter the GCS bucket URI with the prefix path:

       gs://recordia-logs/recordia/ 
      
      • Replace:
        • recordia-logs : Your GCS bucket name.
        • recordia : Optional prefix/folder path where logs are stored (leave empty for root).
    • Source deletion option: Select the deletion option according to your preference:

      • Never: Never deletes any files after transfers (recommended for testing).
      • Delete transferred files: Deletes files after successful transfer.
      • Delete transferred files and empty directories: Deletes files and empty directories after successful transfer.

    • Maximum File Age: Include files modified in the last number of days (default is 180 days)

    • Asset namespace: The asset namespace

    • Ingestion labels: The label to be applied to the events from this feed

  12. Click Next.

  13. Review your new feed configuration in the Finalizescreen, and then click Submit.

The Google SecOps service account needs Storage Object Viewerrole on your GCS bucket.

  1. Go to Cloud Storage > Buckets.
  2. Click on your bucket name (for example, recordia-logs ).
  3. Go to the Permissionstab.
  4. Click Grant access.
  5. Provide the following configuration details:
    • Add principals: Paste the Google SecOps service account email
    • Assign roles: Select Storage Object Viewer
  6. Click Save.

UDM mapping table

Log Field UDM Mapping Logic
record_id, batch_id, ProviderId, ProviderGroupId, TrackingId, RecordingType, Format, Owner, NotEncrypted, Hash, CustomData, CustomDataFormat
additional.fields Merged with label objects constructed from each field if not empty, where label.key is set to a specific string and label.value.string_value to the field value
client_ip,client_ip1
intermediary.ip Merged with client_ip, then merged with client_ip1
corp_user
intermediary.user.userid Value copied directly
description
metadata.description Value copied directly
auth_user,src_ip
metadata.event_type Set to "USER_UNCATEGORIZED" if auth_user not empty, else "STATUS_UNCATEGORIZED" if src_ip not empty, else "GENERIC_EVENT"
metadata.product_event_type Set to "RECORDING BATCH" if event_info matches 'RECORDING BATCH'
CallId
metadata.product_log_id Value copied directly
user_agent
network.http.parsed_user_agent Value copied and converted to parseduseragent type
user_agent
network.http.user_agent Value copied directly
session_id
network.session_id Value copied directly
src_ip
principal.ip Value copied directly
url
principal.url Value copied directly
CallingParty
principal.user.phone_numbers Value copied directly
auth_user
principal.user.userid Value copied directly
severity
security_result.action_details Value copied directly if severity in ["INFO", "DEBUG"]
severity
security_result.severity Set to "LOW" if severity in ["INFO", "DEBUG"]
CalledParty
target.user.phone_numbers Value copied directly
metadata.vendor_name Set to "Comunycarse"
metadata.product_name Set to "Recordia"

Need more help? Get answers from Community members and Google SecOps professionals.

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