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Tour company goes into liquidation and cancels trips, no refunds

As tourist numbers in many parts of the world continue to reach new heights, many smaller companies selling tours and various holiday packages have been having a difficult time staying afloat amid a multitude of competitors and the ease of self-booking everything online.

Tour operators Great Little Escapes and Jetline in the United Kingdom both shut down within a few weeks of each other in the summer of 2025, while New Era Travel in the country's southeast  also initiated liquidation proceedings  in November.

Tango Travel in Iceland, MixxTravel in Sweden, and Unitravel in Hungary are some of the other travel agencies that did not survive 2025.

And most recently, Canadian travel agency Vegas Vacations was  stripped of its license to operate  on January 9. Multiple customers had reported it to regulators after paying for flight-hotel packages and finding that part or all of their bookings were invalid.

Regen Central shuts down after losing ATOL license

In the United Kingdom, the British Civil Aviation Authority ( CAA ) reports that Regen Central Ltd is the latest to shut down, Travel Gossip shared. On January 13, the agency lost its Air Travel Organisers' Licensing (ATOL), required for tour operators in the country.

Founded in 2011 in the Hertfordshire county of eastern England before relocating its headquarters to London, the travel agency also operated under brands including One Haji and Umrah and Oneworld Travels. It sold flight-hotel packages to Middle Eastern destinations such as Dubai and Saudi Arabia under some brands, and Italy, Bali, and Thailand under others.

Related: Airline cancels flight after losing license, offers refunds

The websites selling these tours were still up as of Jan. 15.

"Regen Central Ltd has ceased trading as an ATOL holder on 13 January 2026," the CAA said in a statement. "The company based in London traded under the names One Haji and Umrah, Regen Travels, and Oneworld Travels and website(s) regentravels.com, oneworld-travels.com, and onehajjumrah.com."

The British travel agency sold holiday packages to destinations such as Dubai, Bali, and the Maldives. Shutterstock

Booked Oneworld Travels or One Haji trip? Your options for submitting a refund claim

The CAA said the next step is for the company to begin liquidation proceedings. Customers who booked invalid travel packages are asked to sit tight until the agency provides information on how to submit refund claims.

These travel companies went bankrupt in 2025:

  • Great Little Escapes: The British travel company  filed for bankruptcy  after running up losses of £77,000 ($103,000 USD).

  • Unitravel Kft: The Budapest-based tour operator blamed "new, foreign companies enter[ing] Hungary with huge financial resources" for a financial breakdown that led to it having to suddenly cancel trips that in some cases were already halfway through.

  • MixxTravel: The Malmö-based travel company was forced to  cancel trips and wind down operations  after being declared bankrupt by a judge in  August 2025.

  • Tango Travel: The Icelandic tour operator went bust in  November 2025 after major partner Play Airlines  filed for bankruptcy and stopped operations  a month earlier.

  • New Era Travel: Ceased operations in  November 2025. The Hampshire-based  tour operator took British travelers  to Spain, Australia, and Las Vegas, among other destinations.

Travel news:

The company itself has not provided a statement on its situation and could not be reached by travelers who are trying to find out what will happen to their bookings.

Local outlets have dug up that the Regen has been issued an order to wind down operations in the summer of 2025.

Related: Unexpected country is most luxurious travel destination for 2026

This story was originally published by TheStreet on Jan 15, 2026, where it first appeared in the Travel section. Add TheStreet as a Preferred Source by clicking here.

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