Collect Kaseya Datto File Protection logs

Supported in:

This document explains how to ingest Kaseya Datto File Protection logs to Google Security Operations using the Bindplane agent.

Datto File Protection (Siris and Alto) generates syslog messages in CEF format for backup, replication, and file protection events. The parser extracts fields and maps them to the Unified Data Model (UDM).

Before you begin

Make sure you have the following prerequisites:

  • A Google SecOps instance
  • Windows Server 2016 or later, or Linux host with systemd
  • Network connectivity between the Bindplane agent and the Datto appliance
  • If running behind a proxy, ensure firewall ports are open per the Bindplane agent requirements
  • Privileged access to the Datto Web Console

Get Google SecOps ingestion authentication file

  1. Sign in to the Google SecOps console.
  2. Go to SIEM Settings > Collection Agents.
  3. Download the Ingestion Authentication File.
  4. Save the file securely on the system where the Bindplane agent will be installed.

Get Google SecOps customer ID

  1. Sign in to the Google SecOps console.
  2. Go to SIEM Settings > Profile.
  3. Copy and save the Customer IDfrom the Organization Detailssection.

Install the Bindplane agent

Install the Bindplane agent on your Windows or Linux operating system according to the following instructions.

Windows installation

  1. Open Command Promptor PowerShellas an administrator.
  2. Run the following command:

      msiexec 
      
     / 
     i 
      
     "https://github.com/observIQ/bindplane-agent/releases/latest/download/observiq-otel-collector.msi" 
      
     / 
     quiet 
     
    
  3. Wait for the installation to complete.

  4. Verify the installation by running:

     sc query observiq-otel-collector 
    

    The service should show as RUNNING.

Linux installation

  1. Open a terminal with root or sudo privileges.
  2. Run the following command:

     sudo  
    sh  
    -c  
     " 
     $( 
    curl  
    -fsSlL  
    https://github.com/observiq/bindplane-agent/releases/latest/download/install_unix.sh ) 
     " 
      
    install_unix.sh 
    
  3. Wait for the installation to complete.

  4. Verify the installation by running:

     sudo  
    systemctl  
    status  
    observiq-otel-collector 
    

    The service should show as active (running).

Additional installation resources

For additional installation options and troubleshooting, see the Bindplane agent installation guide .

Configure the Bindplane agent to ingest syslog and send to Google SecOps

Locate the configuration file

  • Linux:

     sudo  
    nano  
    /etc/bindplane-agent/config.yaml 
    
  • Windows:

     notepad "C:\Program Files\observIQ OpenTelemetry Collector\config.yaml" 
    

Edit the configuration file

  • Replace the entire contents of config.yaml with the following configuration:

      receivers 
     : 
      
     tcplog 
     : 
      
     listen_address 
     : 
      
     "0.0.0.0:514" 
     exporters 
     : 
      
     chronicle/datto_file_protection 
     : 
      
     compression 
     : 
      
     gzip 
      
     creds_file_path 
     : 
      
     '/etc/bindplane-agent/ingestion-auth.json' 
      
     customer_id 
     : 
      
     '<customer_id>' 
      
     endpoint 
     : 
      
     malachiteingestion-pa.googleapis.com 
      
     log_type 
     : 
      
     DATTO_FILE_PROTECTION 
      
     raw_log_field 
     : 
      
     body 
     service 
     : 
      
     pipelines 
     : 
      
     logs/datto_file_protection_to_chronicle 
     : 
      
     receivers 
     : 
      
     - 
      
     tcplog 
      
     exporters 
     : 
      
     - 
      
     chronicle/datto_file_protection 
     
    

Configuration parameters

Replace the following placeholders:

  • Receiver configuration:

    • listen_address : IP address and port to listen on:
      • 0.0.0.0 to listen on all interfaces (recommended)
      • Port 514 is the standard syslog port (requires root on Linux; use 1514 for non-root)
  • Exporter configuration:

    • creds_file_path : Full path to ingestion authentication file:
      • Linux: /etc/bindplane-agent/ingestion-auth.json
      • Windows: C:\Program Files\observIQ OpenTelemetry Collector\ingestion-auth.json
    • customer_id : Customer ID copied from the Google SecOps console
    • endpoint : Regional endpoint URL:
      • US: malachiteingestion-pa.googleapis.com
      • Europe: europe-malachiteingestion-pa.googleapis.com
      • Asia: asia-southeast1-malachiteingestion-pa.googleapis.com
      • See Regional Endpoints for complete list

Save the configuration file

  • After editing, save the file:
    • Linux: Press Ctrl+O , then Enter , then Ctrl+X
    • Windows: Click File > Save

Restart the Bindplane agent to apply the changes

  • To restart the Bindplane agent in Linux, run the following command:

     sudo  
    systemctl  
    restart  
    observiq-otel-collector 
    
    1. Verify the service is running:

       sudo  
      systemctl  
      status  
      observiq-otel-collector 
      
    2. Check logs for errors:

       sudo  
      journalctl  
      -u  
      observiq-otel-collector  
      -f 
      
  • To restart the Bindplane agent in Windows, choose one of the following options:

    • Command Prompt or PowerShell as administrator:

       net stop observiq-otel-collector && net start observiq-otel-collector 
      
    • Services console:

      1. Press Win+R , type services.msc , and press Enter.
      2. Locate observIQ OpenTelemetry Collector.
      3. Right-click and select Restart.
      4. Verify the service is running:

         sc query observiq-otel-collector 
        
      5. Check logs for errors:

          type 
          
         "C:\Program Files\observIQ OpenTelemetry Collector\log\collector.log" 
         
        

Configure Syslog for Datto Siris and Alto

  1. Sign in to the DattoWeb Console.
  2. Go to Configure > Device Settings > Remote Logging.
  3. Enable Remote Logging.
  4. Provide the following configuration details:
    • Make sure the Bindplane agent is configured to listen on port 514over the TCPconnection.
    • IP Address: Enter the Bindplane agent IP address.
  5. Click Apply.

UDM mapping table

Log Field UDM Mapping Logic
act
security_result.category_details The value of act from the raw log's extensions field.
desc
metadata.description The value of the description field extracted from the desc field using grok.
dvc
target.ip The value of dvc from the raw log's extensions field.
extensions
security_result.category_details , target.ip Parsed using kv filter to extract act and dvc which are then mapped to UDM fields.
hostname
principal.hostname The hostname extracted from the raw log message.
log_id
metadata.product_log_id The log ID extracted from the raw log message.
prod_dvc_version
metadata.product_version The product version extracted from the raw log's desc field. Same value as principal.hostname . Set to STATUS_UPDATE if hostname or dvc are present in the raw log, otherwise "GENERIC_EVENT". Hardcoded value \n\n\0017 when extensions field exists in the raw log. The timestamp extracted from the raw log message. Same value as edr.raw_event_name . Hardcoded value DATTO_FILE_PROTECTION . Hardcoded value S4P4 . Hardcoded value Datto . Derived from syslog_severity_code . If < 3, severity is LOW. If > 2 and < 6, severity is MEDIUM. If > 5, severity is HIGH.
timestamp
metadata.event_timestamp The timestamp extracted from the raw log message.

Need more help? Get answers from Community members and Google SecOps professionals.

Create a Mobile Website
View Site in Mobile | Classic
Share by: