Collect Omnissa Workspace ONE UEM (formerly VMware Workspace ONE) logs
This document explains how to ingest Omnissa Workspace ONE UEM (formerly known as VMware Workspace ONE) logs to Google Security Operations using Bindplane.
Omnissa Workspace ONE UEM is a unified endpoint management platform that enables organizations to manage and secure devices, applications, and data across mobile, desktop, rugged, and IoT endpoints. The parser normalizes syslog messages from Workspace ONE UEM, extracting fields such as device compliance events, application management actions, enrollment status changes, and console administration activities, and maps them to the Unified Data Model (UDM).
Before you begin
Make sure you have the following prerequisites:
* A Google SecOps instance
* Windows Server 2016 or later, or Linux host with systemd
* Network connectivity between the Bindplane agent and the Omnissa Workspace ONE UEM console
* If running behind a proxy, ensure firewall ports are open per the Bindplane agent requirements
* Administrative access to the Omnissa Workspace ONE UEM console
Get Google SecOps ingestion authentication file
- Sign in to the Google SecOps console.
- Go to SIEM Settings > Collection Agents.
-
Download the Ingestion Authentication File. Save the file securely on the system where Bindplane will be installed.
Get Google SecOps customer ID
- Sign in to the Google SecOps console.
- Go to SIEM Settings > Profile.
-
Copy and save the Customer IDfrom the Organization Detailssection.
Install the Bindplane agent
Install the Bindplane agent on your Windows or Linux operating system according to the following instructions.
Windows installation
- Open Command Promptor PowerShellas an administrator.
-
Run the following command:
msiexec / i "[https://github.com/observIQ/bindplane-agent/releases/latest/download/observiq-otel-collector.msi](https://github.com/observIQ/bindplane-agent/releases/latest/download/observiq-otel-collector.msi)" / quiet -
Wait for the installation to complete.
-
Verify the installation by running:
sc query observiq-otel-collector
The service should show as RUNNING.
Linux installation
- Open a terminal with root or sudo privileges.
-
Run the following command:
sudo sh -c " $( curl -fsSlL [ https://github.com/observiq/bindplane-agent/releases/latest/download/install_unix.sh ]( https://github.com/observiq/bindplane-agent/releases/latest/download/install_unix.sh ) )" install_unix.sh -
Wait for the installation to complete.
-
Verify the installation by running:
sudo systemctl status observiq-otel-collector
The service should show as active (running).
Additional installation resources
For additional installation options and troubleshooting, see Bindplane agent installation guide .
Configure Bindplane agent to ingest syslog and send to Google SecOps
Locate the configuration file
-
Linux:
sudo nano /etc/bindplane-agent/config.yaml -
Windows:
notepad "C:\Program Files\observIQ OpenTelemetry Collector\config.yaml"
Edit the configuration file
-
Replace the entire contents of
config.yamlwith the following configuration:receivers : tcplog : listen_address : "0.0.0.0:514" exporters : chronicle/workspace_one : compression : gzip creds_file_path : '/etc/bindplane-agent/ingestion-auth.json' customer_id : '<customer_id>' endpoint : malachiteingestion-pa.googleapis.com log_type : VMWARE_WORKSPACE_ONE raw_log_field : body service : pipelines : logs/workspace_one_to_chronicle : receivers : - tcplog exporters : - chronicle/workspace_one
Configuration parameters
Replace the following placeholders:
Receiver configuration:
-
listen_address: IP address and port to listen on:-
0.0.0.0to listen on all interfaces (recommended) - Port
514is the standard syslog port (requires root on Linux; use1514for non-root)
-
Exporter configuration:
-
creds_file_path: Full path to ingestion authentication file:- Linux:
/etc/bindplane-agent/ingestion-auth.json - Windows:
C:\Program Files\observIQ OpenTelemetry Collector\ingestion-auth.json
- Linux:
-
customer_id: Customer ID copied from the Google SecOps console -
endpoint: Regional endpoint URL:- US:
malachiteingestion-pa.googleapis.com - Europe:
europe-malachiteingestion-pa.googleapis.com - Asia:
asia-southeast1-malachiteingestion-pa.googleapis.com - See Regional Endpoints for complete list
- US:
Save the configuration file
- After editing, save the file:
- Linux: Press
Ctrl+O, thenEnter, thenCtrl+X - Windows: Click File > Save
- Linux: Press
Restart the Bindplane agent to apply the changes
To restart the Bindplane agent in Linux:
-
Run the following command:
sudo systemctl restart observiq-otel-collector -
Verify the service is running:
sudo systemctl status observiq-otel-collector -
Check logs for errors:
sudo journalctl -u observiq-otel-collector -f
To restart the Bindplane agent in Windows, choose one of the following options:
-
Command Prompt or PowerShell as administrator:
net stop observiq-otel-collector && net start observiq-otel-collector -
Services console:
- Press
Win+R, typeservices.msc, and press Enter. - Locate observIQ OpenTelemetry Collector.
-
Right-click and select Restart.
-
Verify the service is running:
sc query observiq-otel-collector -
Check logs for errors:
type "C:\Program Files\observIQ OpenTelemetry Collector\log\collector.log"
- Press
Configure syslog forwarding in Omnissa Workspace ONE UEM
- Sign in to the Omnissa Workspace ONE UEMconsole.
- Go to Settings > System > Enterprise Integration > Syslog.
- Select Enabledto turn on syslog integration.
-
Provide the following configuration details:
- Hostname: Enter the IP address or hostname of the Bindplane agent host (for example,
192.168.1.100). - Port: Enter
514. - Protocol: Select TCP.
- Syslog Facility: Select Local0or another facility appropriate for your environment.
- Message Tag: Enter a descriptive tag (for example,
WorkspaceONE).
- Hostname: Enter the IP address or hostname of the Bindplane agent host (for example,
-
In the Event Categoriessection, select the event types to forward:
- Device Events- enrollment, compliance, and device status changes
- Console Events- administrator actions and configuration changes
- Application Events- application installation, removal, and management actions
- Compliance Events- compliance policy violations and remediation actions
-
Click Saveto apply the syslog configuration.
-
Verify that logs are being sent by checking the Bindplane agent logs.
UDM Mapping Table
| Log Field | UDM Mapping | Logic |
|---|---|---|
AdminAccount
|
principal.user.userid
|
The AdminAccount
from the raw log is mapped to the principal.user.userid
field. |
Application
|
target.application
|
The Application
field from the raw log is mapped to the target.application
field. |
ApplicationUUID
|
additional.fields
|
The ApplicationUUID
field from the raw log is added as a key-value pair to the additional.fields
array in the UDM. The key is "ApplicationUUID". |
BytesReceived
|
network.received_bytes
|
The BytesReceived
field from the raw log is mapped to the network.received_bytes
field. |
Device
|
target.hostname
|
The Device
field from the raw log is mapped to the target.hostname
field. |
FriendlyName
|
target.hostname
|
The FriendlyName
field from the raw log is mapped to the target.hostname
field when Device
is not available. |
GroupManagementData
|
security_result.description
|
The GroupManagementData
field from the raw log is mapped to the security_result.description
field. |
Hmac
|
additional.fields
|
The Hmac
field from the raw log is added as a key-value pair to the additional.fields
array in the UDM. The key is "Hmac". |
LoginSessionID
|
network.session_id
|
The LoginSessionID
field from the raw log is mapped to the network.session_id
field. |
LogDescription
|
metadata.description
|
The LogDescription
field from the raw log is mapped to the metadata.description
field. |
MessageText
|
metadata.description
|
The MessageText
field from the raw log is mapped to the metadata.description
field. |
OriginatingOrganizationGroup
|
principal.user.group_identifiers
|
The OriginatingOrganizationGroup
field from the raw log is mapped to the principal.user.group_identifiers
field. |
OwnershipType
|
additional.fields
|
The OwnershipType
field from the raw log is added as a key-value pair to the additional.fields
array in the UDM. The key is "OwnershipType". |
Profile
|
target.resource.name
|
The Profile
field from the raw log is mapped to the target.resource.name
field when ProfileName
is not available. |
ProfileName
|
target.resource.name
|
The ProfileName
field from the raw log is mapped to the target.resource.name
field. |
Request Url
|
target.url
|
The Request Url
field from the raw log is mapped to the target.url
field. |
SmartGroupName
|
target.group.group_display_name
|
The SmartGroupName
field from the raw log is mapped to the target.group.group_display_name
field. |
Tags
|
additional.fields
|
The Tags
field from the raw log is added as a key-value pair to the additional.fields
array in the UDM. The key is "Tags". |
User
|
target.user.userid
|
The User
field from the raw log is mapped to the target.user.userid
field. The Event Category
from the raw log is added as a key-value pair to the additional.fields
array in the UDM. The key is "Event Category". The Event Module
from the raw log is added as a key-value pair to the additional.fields
array in the UDM. The key is "Event Module". The Event Source
from the raw log is added as a key-value pair to the additional.fields
array in the UDM. The key is "Event Source". Set to "SSO" by the parser for specific events. Derived from the raw log's timestamp. The parser extracts the date and time from the raw log and converts it to a UDM timestamp. Determined by the parser based on the event_name
and other fields. See parser code for the mapping logic. Set to "AIRWATCH" by the parser. The event_name
from the raw log is mapped to the metadata.product_event_type
field. Set to "AirWatch" by the parser. Set to "VMWare" by the parser. The domain
from the raw log is mapped to the principal.administrative_domain
field. The hostname
is extracted from the device_name
field in the raw log or mapped from the Device
or FriendlyName
fields. The sys_ip
from the raw log is mapped to the principal.ip
field. Extracted from the raw log for certain event types. Extracted from the raw log for certain event types. The user_name
from the raw log is mapped to the principal.user.userid
field. Extracted from the raw log for certain event types. Set by the parser for specific events. Set by the parser for specific events. The event_category
from the raw log is mapped to the security_result.category_details
field. Extracted from the raw log for certain event types. Extracted from the raw log for certain event types. The domain
from the raw log is mapped to the target.administrative_domain
field. Constructed by combining DeviceSerialNumber
and DeviceUdid
from the raw log for the "DeleteDeviceRequested" event. Extracted from the raw log for certain event types. Extracted from the raw log for certain event types. The sys_ip
or other IP addresses from the raw log are mapped to the target.ip
field. Extracted from the raw log for certain event types. Extracted from the raw log for certain event types. Set by the parser for specific events. Extracted from the raw log for certain event types. Extracted from the raw log for certain event types. Extracted from the raw log for certain event types. |
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